Forklift Service Technician

At Natural Choice Foods, our mission is to partner with food manufacturers to recover value from excess inventory by providing access to markets that need quality food at extreme value.

Do The Right Thing | Be Accountable | Never Settle | Win Together

The Forklift Service Technician plays a critical role in keeping our operations running safely and efficiently. This position is responsible for maintaining, diagnosing, and repairing powered industrial equipment and dock equipment across all seven company locations. The Industrial Equipment Technician also serves as a key contact during facility-related emergencies, helping minimize disruptions to business operations. In addition, this role performs facility maintenance tasks while supporting a safe work environment, protecting company assets, and ensuring exceptional service to both internal and external customers.

• Perform preventative maintenance, troubleshooting, and repairs on powered industrial equipment, including forklifts, scissor lifts, electric pallet jacks, and floor scrubbers.
• Diagnose, maintain, and repair dock equipment, including dock levelers, restraints, dock doors, stretch wrappers, balers, and high-speed doors.
• Utilize diagnostic tools, technical manuals, schematics, and manufacturer guidelines to identify and resolve mechanical and electrical issues.
• Respond to facility-related maintenance needs and emergency situations, including after-hours issues, to minimize operational disruptions.
• Maintain accurate records of inspections, maintenance, and repairs, while managing inventories of tools, parts, and maintenance supplies.
• Perform general facility maintenance, including basic painting, plumbing, electrical, carpentry, roofing, and building repairs.
• Coordinate with contractors and vendors as needed to support repairs, inspections, and preventative maintenance activities.
• Promote a safe work environment by ensuring equipment and facilities comply with company safety standards and regulatory requirements.
• Develop and deliver forklift operator training, including safe operating procedures, hands-on instruction, and best practices.
• Collaborate with operations teams to communicate equipment concerns, support preventative maintenance efforts, and provide backup assistance with production equipment repairs when needed.

• High school diploma or GED required; technical certification in industrial maintenance, mechanical repair, or a related field preferred.
• 3+ years of experience in forklift repair, facilities maintenance, industrial maintenance, or a related field.
• Strong mechanical aptitude with the ability to troubleshoot and repair mechanical, electrical, and hydraulic systems.
• Working knowledge of powered industrial equipment (PITs), dock equipment,electrical, plumbing, and other building systems.
• Ability to read and interpret technical manuals, schematics, and equipment documentation.
• Valid driver's license and willingness to travel periodically between company locations.
• Knowledge of OSHA regulations and workplace safety standards.
• Strong problem-solving, organizational, and time management skills with attention to detail.
• Effective communication skills with the ability to train, mentor, and collaborate with team members across the organization.
• Ability to work independently, manage multiple priorities, and adapt to changing demands in a fast-paced environment.
• Must be able to regularly lift up to 50 pounds, work at heights, stand, walk, kneel, and use hands and fingers to operate tools and equipment.
• Regular attendance is required, and flexibility to work occasional evenings, weekends, holidays, and…