Field Service Engineer

Job Title:

Field Service Engineer

The Field Service Engineer supports the installation, startup, and commissioning of automated systems at customer facilities. This role focuses on programming and troubleshooting PLCs, HMIs, VFDs, drives, servos, and robotics, while ensuring that electrical and control systems operate safely, efficiently, and in line with customer requirements. You will collaborate closely with electrical and mechanical teams and play a key role in system upgrades, retrofits, and ongoing technical support in a variety of industrial environments.

• Assist with the installation, startup, and commissioning of new automation systems at customer sites.
• Program, edit, and troubleshoot PLC ladder logic, HMIs, VFDs, drives, and servos to ensure optimal system performance.
• Perform full I/O checks and system verification to confirm correct wiring, communication, and functionality of automated equipment.
• Troubleshoot control systems and electrical equipment onsite, diagnosing and resolving issues efficiently to minimize downtime.
• Create and implement programming changes for equipment upgrades, retrofits, and process improvements.
• Establish and verify communication between machines using Ethernet networks and hardwired signals.
• Work collaboratively with mechanical and electrical installation teams to integrate and optimize automated systems.
• Wire machine controls and industrial control panels in accordance with electrical standards and project requirements.
• Read, interpret, and redline electrical schematics to support installation, troubleshooting, and system modifications.
• Apply working knowledge of the National Electrical Code (NEC) when working on electrical systems and installations.
• Troubleshoot pneumatic and hydraulic systems as they relate to automated equipment operation.
• Follow all customer plant, safety, and electrical regulations while onsite, maintaining a safe and compliant work environment.
• Use electrical tools and diagnostic equipment to test, verify, and maintain control systems and components.
• Support automated material handling and palletizing systems, contributing to reliable and efficient operations.
• Communicate clearly with customers and internal teams regarding project status, issues, and technical recommendations.
• Travel to customer sites as required to perform field service work, training, and support.

• At least 5 years of field service or controls engineering experience.
• Hands‑on experience with Allen‑Bradley PLCs, including programming and troubleshooting ladder logic.
• Experience with Allen‑Bradley HMIs, drives, and servos.
• Working knowledge of the National Electrical Code (NEC).
• Ability to wire machine controls and industrial control panels.
• Ability to read, interpret, and redline electrical schematics.
• Experience using electrical tools and diagnostic equipment in industrial environments.
• Experience troubleshooting pneumatics and/or hydraulics.
• Basic understanding of line control, electrical systems, and mechanical systems.
• Ability to work in both high and low voltage industrial environments.
• Ability to stand or sit for extended periods while performing field service work.
• Willingness and ability to travel up to 50% of the time within the United States.

• Bachelors degree in Electrical Engineering or a related field, or equivalent experience in lieu of a degree.
• Experience or training with Fanuc or KUKA robotics.
• Familiarity with palletizing and automated material handling concepts.
• Experience working with servos and motion control systems.
• Strong troubleshooting and problem‑solving skills in field service environments.
• Ability to collaborate effectively with cross‑functional mechanical and electrical teams.
• C…