Operations Shuttle Supervisor

Pacific Rail Services (PRS)

Starting Pay: $23.00 - $27.00 per hour (based on experience)

Work Location: 36800 Sibley Rd, New Boston, MI 48164

Lead Operations. Drive Safety. Build Success.

Pacific Rail Services is seeking a motivated and experienced Operations Shuttle Supervisor to oversee daily shuttle operations and lead a team responsible for the safe and efficient movement of customer vehicles throughout our facility.

This is a hands-on leadership position for someone who enjoys working in a fast-paced environment, managing people, solving operational challenges, and maintaining high standards for safety, productivity, and customer service.

• Lead and supervise daily shuttle operations.
• Conduct pre-shift meetings to communicate workload, staffing, safety expectations, and operational goals.
• Monitor vehicle inventory and ensure vehicles are moved safely and efficiently.
• Oversee employee productivity and performance standards.
• Assign work based on operational priorities and staffing levels.
• Conduct safety observations and enforce company safety policies.
• Investigate and resolve inventory discrepancies and operational issues.
• Perform operational audits and ensure compliance with procedures.
• Coach, train, and develop team members.
• Complete employee evaluations and performance documentation.
• Coordinate with other departments to maintain workflow and meet customer expectations.

• Previous supervisory or leadership experience preferred.
• Experience in automotive logistics, rail operations, transportation, warehousing, yard operations, or a related field preferred.
• Strong leadership and employee management skills.
• Excellent organizational and inventory management abilities.
• Strong communication, problem-solving, and conflict‑resolution skills.
• Ability to monitor productivity and adjust staffing as business needs change.
• Experience conducting safety observations, audits, and employee coaching.
• Basic computer proficiency and experience with operational tracking systems.
• Ability to work flexible schedules, including overtime, weekends, and holidays as needed.

The ideal candidate is a strong leader who leads by example, holds employees accountable, promotes a culture of safety, and proactively resolves issues before they impact operations or customer service.

• Employee Safety & Compliance.
• Inventory Accuracy.
• Vehicle Movement Efficiency.
• Productivity & Performance Results.
• Completion of Safety Audits and Observations.
• Employee Development & Accountability.
• Overall Operational Performance.

• Competitive hourly pay.
• Career growth opportunities.
• Stable, long‑term employment.
• Leadership role with direct operational impact.
• Safety-focused culture.
• Fast‑paced and team‑oriented work environment.