Site Supervisor - Middle River

Monday - Friday from 6:30 a.m to 2:30 p.m.

The Site Supervisor is responsible for the management of an account and the technicians assigned to that account. Specific responsibilities include work-scheduling, enforcing work standards, conducting site evaluations/audits, overall inventory/equipment usage, budget control, troubleshooting/problem solving, training of employees and support personnel, customer relations, and special project work as requested.

• Manages employees work schedules within budget.
• Establishes rapport with clients and employees to provide excellent customer service.
• Communicates conflicts with employees and clients to HR. Mediates when able.
• Provides job function training to employees.
• Directs employees to follow company policies, i.e. uniforms and PPE.
• Provides training to employees regarding use of equipment, products and adherence to all safety and security procedures.
• Manages site product inventory and equipment maintenance within budget.
• Ensures janitorial closets are kept clean and organized.
• Makes minor equipment repairs when needed.
• Advises management of employee or client issues.
• Identifies problems and resolves issues in a timely manner by listening, gathering facts, and establishing solutions.
• Communicates changes and expectations effectively to employees.
• Delegates work assignments and sets expectations.
• Ensures employees follow site guidelines including entry procedures and restroom logbook completion.
• Inspires and motivates employees.
• Promotes a harassment-free environment.
• Works with integrity and ethically.
• Identify strength and weaknesses amongst all staff. Work with HR to determine best fits and eligibilities for promotions.
• Identify areas for improvement at sites including cleaning standards, scope, equipment needs, time and scheduling adjustments, etc.

• Works autonomously, uses time efficiently and completes assignments as expected.
• Communicates effectively, verbally and in writing, and maintains effective work relations with all team-members and clients.
• Ability to solve conflicts.
• Ability to delegate work assignments, set expectations and monitors activities.
• Focuses on ways to improve and promote quality.
• Exhibits sound and accurate judgment and makes timely decisions.
• Safety and Security – adheres to all safety and security policies and procedures, promotes safety and security in the workplace and uses equipment and materials properly.
• Must maintain a reliable, working telephone number for business communication and be reachable as needed.