Program Director

At Hygea Healthcare , we are committed to transforming lives by addressing substance use disorders with compassion, innovation, and inclusivity.

🌱 Our Mission
Our mission is to build an ecosystem of substance abuse treatment facilities that offer a full continuum of care —serving anyone in need, regardless of socioeconomic status or payer type. We deliver best-in-class, unbiased treatment , leveraging cutting-edge technologies and evidence-based practices to ensure the highest quality outcomes for every individual who walks through our doors.

🔭 Our Vision
We envision a future where every community has access to comprehensive addiction care. Through rigorous research and model validation , we aim to expand Hygea Healthcare's presence throughout Maryland and the Northeast , creating a seamless network of care that supports long‑term recovery and community well‑being.

💛 Our Core Values
Everything we do is guided by our five core values:

• Health – Prioritizing physical, mental, and emotional wellness
• Hope – Inspiring belief in recovery and brighter tomorrows
• Happiness – Creating environments that foster joy and purpose
• Humility – Serving with respect, empathy, and a learner’s mindset
• Humor – Embracing lightness and human connection along the journey

At Hygea, we don’t just treat addiction—we support healing, restore dignity, and empower lives.

• We are looking for energetic professionals who want to be part of an innovative
• technology‑driven program.

The Program Director provides strategic, operational, and clinical leadership for the facility, ensuring the delivery of high‑quality, patient‑centered substance abuse treatment services aligned with Hygea Healthcare’s mission, values, and regulatory requirements. This role is responsible for driving clinical excellence, operational effectiveness, workforce stability, and continuous quality improvement across the site.

The Program Director serves as a key liaison between departments, executive leadership, and external stakeholders. Responsibilities include leading recruitment and retention efforts, overseeing quality improvement initiatives and data management, ensuring readiness for Joint Commission (JCHAO) and State surveys, and representing Hygea Healthcare in the community. This position has direct accountability for identifying and escalating significant risks, compliance concerns, and operational flags to the President.

Salary: $75k - $85k per year, commensurate with experience

What you’ll do

• Plan, direct, and oversee managerial, operational, fiscal, and reporting functions of the facility.
• Ensure adherence to Hygea Healthcare policies, procedures, budgets, and operational protocols.
• Uphold patient and employee rights in accordance with agency, state, federal, and accreditation standards.
• Assign staff responsibilities based on education, experience, competency, and defined job descriptions.
• Serve as a visible, engaged leader promoting accountability, collaboration, and high performance.

• Lead and execute site‑specific Quality Improvement (QI) initiatives to improve patient outcomes, operational efficiency, and staff performance.
• Oversee the development, maintenance, and analysis of QI dashboards, metrics, and performance data.
• Identify trends, risks, and opportunities for improvement and implement data‑driven, innovative solutions.
• Obtain feedback from staff, patients, and leadership and translate insights into actionable improvements.
• Ensure timely, accurate documentation and reporting in alignment with quality improvement and accreditation standards.
• Utilization and understanding of EMR systems, reporting, metrics, and auditing to support departments.

• Spearhead preparation for and management of Joint Commission (JCHAO), State, and other regulatory surveys.
• Maintain continuous survey readiness through proactive audits, staff education, and corrective action planning.
• Serve as the primary site leader during surveys and inspections.
• Identify major alerts, compliance risks, and operational flags, and promptly elevate significant issues to the…