Care Manager​/Rn Case Manager

Southwest General Health Center is a 352-bed community hospital located in Middleburg Heights, Ohio. One of the last standing community hospitals in Northeast Ohio, we partner with University Hospitals and other local community organizations to provide a full range of services to all who need us. We are certified as a Level III Trauma Center and a Primary Stroke Center, and have been serving our community for over 100 years!

In addition to the outstanding culture, we offer great benefits, no rotating shifts, free parking and are close to the turnpike and I-71. Come join our team! #loveajobthatlovesyouback

The Case Management department at Southwest General promotes patient wellness through advocacy, assessment, planning, communication, education, resource management, and service collaboration. We promote patient safety and quality of care across the continuum of care with the joined team effort of both the Case Managers and the Social Workers. We coordinate discharge plans of care for our inpatient, observation and emergency room patients.

All our services are provided to promote excellence and individual attention.

Position is day shift with no rotating shifts.

The Care Manager is responsible for carrying out care coordination of the assigned patient population during the episode of care to ensure safe and effective outcomes across the continuum of care. The Care Manager oversees interdisciplinary activity relevant to managing the patient population and integrating services and/or departments around the organizing principles of acute case management. This will include but is not limited to bedside interdisciplinary rounds.

The Care Manager must be able to demonstrate the knowledge and skills necessary to provide services appropriate to age groups according to specific chronological age, developmental age, and/or psycho-social maturity. This role works to provide efficient coordination of care and resources with quality outcomes while minimizing costs and duplication of services. The Care Manager will work collaboratively with the management and staff involved in the patient’s plan of care and discharge planning process as well as those facilities, organizations, and individuals providing post discharge care and services.

This position will facilitate creating a safe and effective discharge plan associated with patient/family healthcare goals with input obtained from the care team. Specific duties include assessing and screening patients for discharge needs, performing readmission prevention activities, coordinating and providing referrals for continuing care, and locating available community resources for patients.

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