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Value Added Sales Manager

Job in Middleburg Heights, Cuyahoga County, Ohio, USA
Listing for: ThyssenKrupp Materials NA
Full Time position
Listed on 2025-12-31
Job specializations:
  • Sales
    Sales Manager
Job Description & How to Apply Below

Job Summary

The Value-Add Sales Manager – Responsible for driving growth and profitability of thyssenkrupp's value‑added services portfolio across all regional facilities. This role serves as the bridge between sales, operations, and engineering, developing strategy, optimizing equipment utilization, and enabling the sales team to expand solution‑based selling. The Value‑Add Sales Manager ensures our value‑added capabilities, internal and external (CNC machining, waterjet, precision bar and plate cutting, grinding, fabrication, etc.)

are leveraged to deepen customer relationships, increase margin contribution, and strengthen our position as a solution partner in aerospace, defense, and industrial markets.

Core Responsibilities
1. Strategy & Growth
  • Develop and execute the regional value‑add growth strategy, aligning with company solution‑sell initiatives and capital investment plans.
  • Partner with the Regional Sales Manager and Inside Sales teams to identify high‑potential customers and segments (e.g., aerospace, space, semiconductor, defense, power distribution).
  • Define target markets, key customers, and pricing strategies to maximize return on value‑add investments.
  • Develop annual Value Add Growth Plans with measurable goals (e.g., revenue, margin, new VA customers, machine utilization).
  • Identify opportunities for new equipment, capabilities, and technology upgrades; build the business case and ROI model for approval.
2. Sales Enablement
  • Act as the subject matter expert (SME) for all value‑add processes, capabilities, and quoting logic.
  • Support outside sales with technical consultation, customer visits, and joint calls where value‑add opportunities exist.
  • Work with the Value Add Quoting Specialist(s) to ensure quotes are accurate, competitive, and aligned with strategic priorities.
  • Develop sales tools, playbooks, and capability matrices to support customer discussions and RSM training.
  • Drive solution‑selling adoption across the sales force by teaching how to position processing value, not just material pricing.
3. Operational Alignment
  • Collaborate closely with Operations to ensure machine capacity, labor, and scheduling align with commercial demand.
  • Drive standardization of quoting logic, tolerances, and routing workflows across facilities.
  • Partner with Quality to ensure all VA work meets AS9100 and customer requirements (FAI, PPAP, CPK).
  • Evaluate external processing partners (plating, heat treat, grind, etc.) to expand capability coverage where internal resources are limited.
  • Lead or participate in LPA, safety, and CI (Continuous Improvement) initiatives related to machining and processing operations.
4. Financial Performance
  • Own the Value Add P&L metrics for the region, including quoting accuracy, machine utilization, and gross margin.
  • Review monthly performance dashboards with RSM and site leadership to identify trends and improvement areas.
  • Partner with Finance and Regional leadership to build ROI models for new equipment or process expansions.
  • Establish clear pricing guidelines and review quote performance (win/loss, hit rates, margin trends).
5. Leadership & Development
  • Provide coaching and technical mentorship to Value Add Quoting Specialists and Inside Sales personnel.
  • Support Regional Sales Managers and Outside Sales in pipeline reviews and strategy sessions focused on VA growth.
  • Facilitate training sessions for sales and customer service teams on print interpretation, quoting logic, and VA terminology.
  • Promote a collaborative culture of accountability, technical curiosity, and continuous improvement across all value‑add functions.
Key Performance Indicators (KPIs)
  • Value Add Revenue Growth (YoY % and $)
  • Value Add Gross Margin Growth (YoY% and $)
  • New Value Add Customers and Program Wins
  • Equipment Utilization (%) and Throughput
  • Quote Win Rate and Quote Turnaround Time
  • Safety, Quality, and On‑Time Performance (VA jobs)
  • Employee Engagement & Development Metrics

The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

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