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Mortgage Loan Officer

Job in Middleburg Heights, Cuyahoga County, Ohio, USA
Listing for: Spring EQ
Full Time position
Listed on 2026-01-12
Job specializations:
  • Sales
    Financial Sales, Banking & Finance, Business Development
Job Description & How to Apply Below

Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today.

Our

Values
  • Be kind and treat all people - teammates, customers, and vendors - with respect and consideration
  • Be adaptable and embrace change
  • Be accountable and take responsibility and deliver the effort to fully complete the task
  • Be better and strive for continuous improvement in ourselves, our team, and the company for our customers
  • Be part of the solution and solve problems, find the answers, and collaborate
  • Work hard, have fun, and get things done
Job Overview

Spring EQ is seeking a Mortgage Loan Officer to join our growing organization. The Mortgage Loan Officer will play a key role in developing and identifying prospective customers through company generated inbound leads. A strong candidate will have a proven track record of success in mortgage loan sales and thrive in a growing, fast‑paced environment. They will be driven, passionate and flourish in a sales role that is exciting and dynamic.

Candidates for this position will receive excellent training and coaching while being able to produce and earn a generous living on an aggressive compensation plan. Spring EQ is willing to invest its time and resources to train & license the right individual.

Responsibilities
  • Customer Service – Deliver best‑in‑class customer service in an inside sales environment
    • Conduct customer needs analysis to learn customers’ goals and set expectations for the loan process
  • Build Relationships – Create relationships with prospects and customers to establish trust and encourage referral business
    • Conduct thorough follow‑up to all prospective clients
  • Production – Close sales and advise customers of next steps
    • Identify prospective customers through company generated inbound leads
  • Ongoing Education – Complete ongoing education for licensing
  • Additional ad‑hoc duties as assigned
The Basics
  • Bachelor’s Degree or equivalent experience preferred
  • 2+ years of mortgage or home equity loan officer experience required
  • Must hold multi‑state licenses in good standing
  • Proven track record of success in sales
  • Bilingual is a plus
  • Excellent communication, interpersonal and organizational skills
  • Self‑starter mentality with the ability to solve open‑ended business challenges
  • Enthusiastically contribute to a culture of innovation and continuous improvement
  • The ideal candidate will have a demonstrated track record of meeting/exceeding goals as an individual contributor
  • Rapid learning of new computer systems required
  • Ability to thrive in a fast‑paced, team‑oriented environment
  • Commitment to personal excellence, integrity and accountability
Benefits
  • 401(k) Company Match
  • Annual Charitable Matching Gift Program
  • Commuter Benefits
  • Company Holidays
  • Credit Union Membership
  • Dental Insurance
  • Dependent Care Plan
  • Disability Insurance
  • Employee Assistance Program
  • Life Insurance
  • Medical Insurance
  • Paid Time Off Plan
  • Vision Insurance
  • Weekly Non‑Management Dinner Benefit

Applicants must be authorized to work for any employer in the U.S. and will not require sponsorship now or in the future.

Spring EQ is an Equal Opportunity Employer. We make all employment decisions based on merit and business needs. If you require a reasonable accommodation at any stage of the hiring or employment process, please contact

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