Catering Support Supervisor

Catering Support Supervisor Description

This hybrid catering position actively participates in both front‑of‑house and back‑of‑house roles supporting all planning, production, and execution as an essential and productive liaison within the team. This position requires flexibility to support the team in many ways and allows for involvement in all aspects of the catering department.

This is a full‑time, benefits‑eligible, hourly position with a hiring range of $21.27 - $26.60 per hour. Shift differential is available for eligible shifts and can amount to a higher wage per hour.

• Weekend differential: an additional $1.00/hour
• Evening differential: an additional $1.50/hour

• Coordinate and oversee catered events from the beginning planning stages through to the execution, managing time and resources responsibly and independently.
• Communicate professionally and consistently with customers, team members, and chefs while maintaining department policies and guidelines.
• Collaborate with chefs and cooks to follow recipes, timelines, and the catering invoice/event plan while being able to adapt quickly as changes arise.
• Ensure the highest standard in sanitary kitchen procedures, food preparation, and food storage according to Serv Safe standards. Maintain the Certified Food Protection Manager course provided by Serv Safe.
• Develop and maintain proficiency with all software systems utilized in the department which include Catertrax, 25
  
  Live, Excel, Word, and Net Menu.
• Contribute to continuous improvements and evolution of the team and perform other duties as assigned to assist the department in obtaining and maintaining its mission.
• Support catering delivery by maintaining a Middlebury College driver’s license.
• Uphold Vermont law with regard to service and management of alcohol at all times, while maintaining Department of Liquor Control licensure.

• Ability to work collaboratively with customers and coworkers while keeping the organization’s best interests at the forefront, adapting and improvising as needed.
• Possess strong leadership and supervisory skills to cultivate a positive work environment within the team and beyond, participating fully in team meetings and opportunities for growth.
• Computer proficiency and basic understanding of Excel, Outlook, Word and menu‑management software.
• Hold the management‑level certification of the Serv Safe program or successfully pass the exam within 3 months of hire. Maintain certification throughout employment.
• Maintain a Middlebury College driver’s license and be comfortable loading/unloading and traveling in a box truck, van, or buggy around campus, Breadloaf, or Snowbowl to execute events. Must be trained and licensed to drive Middlebury College vehicles within 90 days of hire.
• Gain and maintain Vermont Department of Liquor Control (DLC) certification by taking the full course online or in‑person provided by the state of Vermont DLC. Uphold Vermont law at all times.
• Flexibility based on the timing of events is essential – nights, weekends and overtime can be expected.
• 3–5 years experience in food services or catering and administrative work preferred.

Must be able to stand for up to 4–6 hours continuously, as well as frequent bending and overhead reaching with twisting motions. Must be able to lift 20–40 pounds numerous times during the day and up to 50 pounds several times each day. Must be able to push and pull up to 150 pounds frequently. Repetitive use of hands for grasping, pushing, pulling, and fine manipulation is required.

Standing for long periods of time.

An offer for this position is contingent upon successful completion of a criminal background check and references.

As an employee of Middlebury College in Vermont, you will enjoy being part of a vibrant supportive community.

Middlebury offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, and a generous time‑away program—up to 34 days per year, increasing as the term of service lengthens. Employees are eligible for robust educational…