Test Centre Associate

Test Centre Associate

Reed in Partnership is a British, family-owned company that delivers public services across the UK. We are looking for a Test Centre Associate to support the DVSA programme, providing secure assessment for prospective new drivers.

• Invigilate exams and deliver tests to candidates, ensuring adherence to procedures and guidelines.
• Check candidates’  and record bookings in the system.
• Maintain the integrity and security of tests.
• Supervise and support candidates during testing.
• Explain the test process and assist with queries.
• Review tests and test centre schedules.
• Perform daily test centre opening and closing procedures.
• Ensure the test centre meets candidate needs in line with the Equality Act and our diversity approach.
• Handle and report incidents that could impact candidate testing.

Flexible working pattern (either part‑time or occasional shifts). Possible shift times include:

• Mornings – 8:30am to 1pm/2pm
• Afternoons – 12:30pm/1pm to 5:30pm/6:30pm
• Full day – 8:30am to 5:30pm/6:30pm
• Evenings – 4:30pm/5pm to 8:30pm/9:30pm
• Afternoon & evenings – 12pm/1pm to 8:30pm/9:30pm

• Long‑term employment stability.
• Opportunity to help people at a key moment in their lives.

• Full UK driving licence.
• Significant experience in providing high‑quality customer service.
• Excellent attention to detail and accuracy.
• Ability to work under pressure and multitask.
• Experience with diverse customer groups.
• Strong judgement and decision‑making skills.
• Flexibility to work evenings, Saturdays, and weekends.
• Calm, professional demeanor in confrontational situations.

We aim to ensure no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.