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Service Desk Agent — Training & Growth
Job in
Middlesbrough, North Yorkshire, TS1, England, UK
Listed on 2026-07-10
Listing for:
Indra Group UK & Ireland
Apprenticeship/Internship
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Indra in Middlesbrough is recruiting a Service Desk Agent to join the 24/7 Global Operations Centre supporting Transport for London (TfL). You will be the first point of contact for incidents affecting ticketing, gating and payment systems, logging and routing issues, and delivering first-contact resolutions where possible.
The role includes full training and certification, working on a rotating shift pattern including nights, weekends and bank holidays.
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