Membership Specialist

Membership Specialist

OUR MISSION:
We accept and implement the Girl Scout Mission to build courage, confidence and character to make the world a better place.

Our team members are receptive to new ways of doing things that translate new ideas into the creation of meaningful Girl Scout Experiences for our members. They are not afraid to take risks; they learn from failure; they work together to achieve success; they exchange ideas to create value, allowing the unexpected to happen. Team members are innovative, have a “Think Outside the Box” mindset and enjoy collaborating with others.

The Membership Specialist is responsible for driving growth and engagement in girl and adult membership through recruitment, volunteer management, and community partnerships. This role develops and supports Service Unit volunteer teams, builds collaborations with community stakeholders, manages assigned grants, and ensures effective delivery of the Girl Scout Leadership Experience across assigned geographic areas.

• Recruitment and retention of girls and adult members that reflect the diversity of the communities we serve
• Development and maintenance of positive relationships with volunteers, community partners, and external stakeholders
• Achievement of grant deliverables, membership goals, and project deadlines
• Effective use of data and technology to monitor trends, assess performance, and inform strategy

This list is not meant to be exhaustive of all tasks and responsibilities. Other duties may be assigned as needed or may be unique to a specific instance of a job

• Build relationships with community stakeholders in the designated territory (Burlington County) to recruit new girls and adults into Girl Scouting.
• Conduct professional recruiting presentations to promote Girl Scout programs and membership.
• Support Service Units in achieving annual membership goals through targeted recruitment and engagement strategies.
• Ensure recruitment activities align with Council priorities and reflect community demographics.

• Recruit, train, and support Service Unit volunteers, ensuring they have the resources and guidance needed to deliver a quality Girl Scout Leadership Experience.
• Foster effective volunteer teams by recruiting, appointing, and supervising Service Unit managers and volunteers.
• Provide coaching, conflict resolution, and problem-solving support as needed.
• Recognize and celebrate volunteer accomplishments.

• Successfully manage assigned grants in compliance with guidelines and timelines.
• Achieve expected outcomes and submit all required reports accurately and on time.
• Collaborate with Council leadership to align grant initiatives with membership growth goals.

• Use the Council CRM system to track and analyze recruitment, retention, and volunteer engagement data.
• Conduct market research to identify opportunities for growth and improve strategies based on trends.
• Optimize use of Salesforce, Looker, and other tools to support volunteer management and customer service.

• Build and maintain partnerships with schools, community organizations, and businesses to expand Girl Scout visibility.
• Identify opportunities for Council collaboration within the community.
• Represent GSCSNJ at events, fairs, and presentations to increase awareness and participation.

• Associate’s Degree preferred;
  High School Diploma required
• Proficiency in Spanish preferred, but not required
• 2–3+ years of professional experience in sales, community outreach, or volunteer management
• Experience…