Customer Reference & Technical Support Officer FTC

Position: Customer Reference & Technical Support Officer FTC 6 Months
## Customer Reference & Technical Support Officer FTC 6 Months Apply locations:
Middleton - Manchester time type:
Full time posted on:
Posted 2 Days Agojob requisition :
JR103849

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

This position is a Fixed Term Contract for 6 months.
** Key Purpose
*** Coordinate projects, manage documentation and data accurately, support team and customer requests, and help keep systems, artwork, and communications organised and up to date.
*
* Key Responsibilities:

*** To compile accurate customer technical documentation and develop artwork briefs ensuring they meet both internal and industry requirements and guidelines
* To co-ordinate multiple projects, liaise with internal and external stakeholders to ensure tasks are completed according to agreed deadlines, and to accurately record and maintain key data where appropriate.
* Proof-read & approve created artwork.
* To ensure all web-based systems are maintained as required by internal and external stakeholders.
* Support the team with any other general admin duties
* To ensure that health, safety and hygiene regulations are adhered to all at times via maintaining a clean and safe working environment.
* To generate and maintain procedures and work instructions for the area.
* To always maintain confidentiality.
* Contribute as part of a successful team.
* To play an active part in continuous improvement within the department.
** What will make you successful
*** Ability to work under pressure to agreed timescales
* Ability to prioritise in a constantly changing environment
* Strong communication capabilities both internally & externally
* Ability to work independently
* Resilient to setbacks
* Willingness to learn new skills
* An open and enquiring mind
* Strong organisational skills
* Attention to detail
* Strong team work ethic
* Committed and Persuasive
* Flexible, creative and innovative
** Skills &

Qualifications:

*** Educated to GCSE standard in English and Mathematics
* IT skills – good knowledge of Excel, Power point, Word, Outlook, Internet, SAP and EH&S
* Good knowledge of data bases and data collation
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