Care Coordinator

Job Title: Care Coordinator

Contract Type: Permanent

Salary: £31302.62 per annum

Working Hours: 37.5 hours per week, full time

Working Pattern: Working shifts between Monday & Sunday 07:00 - 22:30

Location: Keswick Gardens, Middleton

We’re looking for an enthusiastic, organised, and compassionate Care Coordinator to join our team. This is a brilliant opportunity for someone who believes in person centred support, independence, and creating a vibrant community for our residents.

If you’re passionate about Positive Behaviour Support, enjoy working as part of a fun, committed team, and love a role where no two days are ever the same, this could be the perfect fit.

• Experience of working within a CQC registered supported living or extra care service
• Experience of leading a team, working in challenging environments with the ability to plan and prioritise tasks to achieve positive results
• Ability to review, monitor and evaluate outcomes in the delivery of a CQC registered service
• Competent IT skills
• Experience of producing reports, statutory submissions and other communications and analysing outcome data to understand and drive service improvements

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

• Competitive pay & generous pension
• 25 days holidays plus bank holidays (pro rata)
  * delete for Full Time
• Investment in your learning, personal development and technology
• A wide range of benefits

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

• Create a safe team environment where colleagues can talk openly and honestly.
• Effectively handle the administrative systems and procedures relating to the daily running of the service including; deploying staff, staff rosters, medication and financial administration etc.
• Hold regular ‘one-to-one’ meetings with care team to reflect on achievements, performance targets, personal wellbeing and promote good working practice.
• Undertake six-monthly performance reviews to support and guide colleagues to fulfil their potential.
• Facilitate regular team meetings to update and empower the team to share ideas and best practice.
• Embrace reflective practice techniques so that the team can learn from their experiences.
• Build positive working relationships with the catering, facilities, cleaning and maintenance contractors to ensure residents receive a seamless service

• Supervise the service as per CQC and contractual requirements, including reviewing contract performance annually, to ensure excellent outcomes are delivered for customers.
• Promote and implement care policies and procedures to ensure the team are effective and delivering a safe service at all times.
• Advise all…