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Call Center Training Lead: Elevate Agent
Job in
Middleton, Essex County, Massachusetts, 01949, USA
Listed on 2026-01-01
Listing for:
MV Transportation
Apprenticeship/Internship
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
A leading transportation company based in Massachusetts is seeking an experienced Training Manager to manage the call center training program. You will be responsible for delivering effective training programs that aim to enhance agent performance and customer service, while ensuring that all training aligns with business goals and quality standards. Ideal candidates have strong organizational skills, excellent communication abilities, and a commitment to customer service.
Experience in a training role is essential, and a clean driving record is required.
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