Quality Control & Inspection Manager

Quality Control & Inspection Manager – SIGN-ON BONUS UP TO $4k

Full Time | Middleton, MA On-Site | $32 – $38 /hr Estimated pay
Sign-On Bonus up to $4K

Position Overview The Director of Inspection and Quality Control leads, oversees, and performs inspection activities within our ISO 9001-certified precision sheet metal manufacturing facility. The ideal candidate will ensure strict compliance with quality standards, drive continuous improvement, and maintain a culture of excellence in inspections and quality assurance processes. This position requires extensive experience with measurements, systems, and reporting including First Article Inspections (FAI), non‑conforming materials management, customer returns, calibration processes, and supervising a team of inspectors.

This is a full‑time on‑site role with external customer focus and internal reporting responsibilities to the Leadership Team, including the Chief Operations Officer and Production Manager.

• Oversee First Article Inspections (FAI), ensuring compliance with industry standards and customer‑specific requirements.
• Implement and maintain inspection processes for incoming, in‑process, and final product inspections.
• Drive adherence to ISO 9001 and other applicable standards such as AS9100D. Comply with industry best practices.
• Lead the ISO audit and re‑certification process for the company.
• Monitor and ensure compliance with calibration procedures for inspection tools and equipment.

• Lead and supervise the quality inspection team, providing training, mentoring, and performance evaluations.
• Foster a quality‑driven culture and ensure staff adherence to company quality policies and procedures.
• Coordinate cross‑functional efforts to resolve quality issues effectively.

• Oversee Material Review Board (MRB) activities and manage non‑conforming materials.
• Lead root cause analysis and corrective action processes for customer returns and internal quality issues.
• Develop and implement corrective and preventive action plans to eliminate recurring issues.
• Complete customer‑issued Corrective Action Requests (CARs) and Supplier Corrective Action Requests (SCARs) as needed.
• Interface with customer and supplier quality, engineering, and operations subject‑matter experts to resolve quality‑related issues.

• Utilize ERP2 systems (Epicor preferred) to track quality metrics, inspection reports, and non‑conforming materials.
• Report Quality Key Performance Indicators to internal stakeholders.
• Maintain and improve digital documentation of inspection records, certifications, and compliance reports.
• Drive data‑driven decision‑making for continuous quality improvements.

• Support internal and external audits, ensuring alignment with ISO 9001 and customer requirements.
• Develop and implement process improvement initiatives to enhance quality and efficiency.
• Stay up to date with industry regulations, standards, and best practices in sheet metal manufacturing.

• 7+ years of experience in quality control, preferably within a precision fabrication, CNC machining, or sheet metal manufacturing environment.
• Strong knowledge of ISO 9001, First Article Inspections (FAI), and calibration procedures.
• Proven leadership experience in supervising and training inspection teams.
• Demonstrated expertise in managing non‑conforming materials, customer returns, and corrective actions.
• Ability to work Saturday shifts and overtime as needed to support Production Operations.
• Ability to perform job duties that require extended periods of standing, sitting, measuring, bending, and lifting up to 40 pounds.
• Experience working with ERP systems (Epicor a strong plus).
• Excellent problem‑solving, communication, and analytical skills.
• Strong understanding of GD&T (Geometric Dimensioning & Tolerancing) and blueprint reading.
• Ability to interact with customers and internal teams to resolve quality concerns efficiently.

• Our customers and our team members are the core of our business. We’re focused on the well‑being of…