Aerospace Customer Success & Operations Liaison

A technology firm in Connecticut is seeking a Customer Service Administrator to be the primary liaison between customers and internal teams. The ideal candidate will have at least 5 years of experience in customer service, particularly in the aerospace or precision manufacturing sectors. Responsibilities include managing customer communications, handling inquiries, and resolving issues to improve satisfaction. Strong knowledge of ERP systems and customer portals is preferred.

This position offers significant opportunities for growth and process improvement.
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