Financial Aid Specialist

Connecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success.

Connecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success.

Posted: September 29, 2026
Level: Community College Professional 15, 12-month, tenure track position
Employment Type: Standard
Hours: Full-time, 35 hours per week
Anticipated

Start Date:

December 2026
Work Location: CT State CC (Middlesex campus,100 Training Hill Road, Middletown, CT 06457)
Work Modality: On-site;
Position is not remote
Closing Date: Open until filled, with priority consideration given to applicants who submit materials by October 28, 2026.

The Financial Aid Specialist provides operational support to the Financial Aid Office, with a focus on assisting with the review and processing of financial aid paperwork and providing information to a variety of individuals regarding financial aid, payment plans, and student aid eligibility. The incumbent will assist with the accurate processing of all financial aid application and student loan materials within a highly automated environment.

The Financial Aid Specialist provides student service in person and other communication channels to assist with the financial aid process for students and families. It includes the responsibilities of facilitating in-person and online workshops to assist with completing the FAFSA, providing information on financial literacy, counseling and assisting prospective and currently enrolled students and their families on the FAFSA application process and eligibility for financial aid.

It also involves preparing or assisting the review of student aid applications, including verification, C-flags, and rejects, which includes the review of all documentation needed to complete a student’s file for packaging, maintaining quality assurance and document linking within the imaging system, monitoring the academic performance of student aid recipients by the Satisfactory Academic Progress regulations, maintaining complete knowledge of federal, state, and institutional financial aid regulations, reviewing and processing student loan requests according to federal law and regulations, maintaining an alpha caseload to ensure necessary documents are received and conflicting information is resolved to ensure aid can be disbursed, running reports as needed, reading and interpreting federal and state financial aid regulations and guidance, adhering to all office policies and procedures, interacting favorably with any third-party vendors, working with grant, loan, and reporting functions within all federal systems, including COD, CPS, and NSLDS, communicating effectively with supervisor and other office staff to ensure successful departmental operations, performing other duties and tasks to support the overall success of the division.

• Maintains the front counter for all student-facing, in-person activities
• Provides excellent service to students, their…