Recovery Specialist

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FT Non-Exempt Full-Time Middletown, CT, US

POSITION SUMMARY:

The Recovery Specialist provides and coordinates a full array of outreach-based services for clients in the DMHAS/ABH Behavioral Health Recovery Program. The primary goals of the program are to:
1) Improve clinical linkages from one level of care to another,
2) Provide holistic services to maximize the likelihood of client success,
3) Decrease the ineffective use of acute treatment services,
4) Ensure successful client treatment outcomes and
5) Ensure the client receives quality treatment services in an appropriate treatment setting. This position will represent ABH® and its services in a positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work.

DUTIES AND RESPONSIBILITIES:

Provide full array of Recovery Specialist services, including services that assist clients in obtaining basic supports needed to improve their likelihood of success in recovery. Including, but not limited to, the following:

• Outreach and engagement attempts with clients in various community settings, including clients’ home, shelters, soup kitchens. Outreach efforts may include attempts to contact clients via visits and /or letters to last known address, phone calls, visits to shelters, soup kitchens, collaboration with DSS, other recovery managers, and visits to treatment agencies;
• Service planning for non-clinical needs (e.g., housing, transportation);
• Assistance with arranging transportation to treatment and other community supports appointments;
• Transportation to essential appointments when no other arrangement is timely or/and practical and such transport can be safely achieved;
• Assistance and advocacy in accessing extant community support services;
• Assistance in accessing urgent and standard Recovery Supports Program supports;
• Face to face supportive counseling;
• Referrals and contacts with culturally relevant organizations and individuals such as the following, as needed, to establish and maintain adequate community supports:
• Vocational Providers;
• Housing agencies, landlords;
• Probation/Parole officers;
• Crisis intervention services, hospital emergency departments;
• Other appropriate support and treatment services;
• Family members and other natural supports;
• Faith Communities (e.g. churches, masjids, etc.);
• Provide fully array of Recovery Specialist services, including services that guide the course of client treatment through various levels of care. Including, but not limited to the following:
• Assessment and referral to the appropriate level of care;
• Review of treatment history;
• Arrange and attend case coordination meetings with clients and treatment providers to assure that appropriate issues are being addressed in treatment;
• Global treatment planning and notification of the ASO regarding specific treatment recommendations and the expected path of treatment through various levels of care;
• Case coordination meetings for clients involved with multiple treatment providers and community supports;
• Outreach and/or phone contact to acute service providers to participate in treatment and discharge planning with the client and provider;
• Tracking participation in treatment through the ASO and with service providers;
• Carry a cell phone during work hours (8 a.m. – 5 p.m.) and respond to any messages within 30 minutes of the message;
• Carry a company issued laptop and jet pack and conduct face to face sessions using the EHR where possible.
• Provide transportation to clients,…