Field Service Technician

Position Highlights

• Department:
  Information Technology
• Hours:
  
  Full-Time/40 hours
• Shift: Days, 1st Shift

Position Summary:

The Field Service Technician provides information system service and support in the field.

Minimum Qualifications:

• 4 years of relevant experience
• Strong analytical and organizational skills
• Strong oral and written communication skills
• Able to work independently and as a team member across multiple teams
• Able to develop, document and ensure adherence to technical standards
• Able to independently research and perform analysis to resolve complex issues
• Able to understand customer requirements and their impact on technical directions of a solution
• Self-motivated, detail-oriented and able to manage one's own work independently in a fast-paced environment with changing priorities
• Must be able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service
• Proficient in the use of Microsoft Office tools

Preferred Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or other related field
• 5 years of relevant experience
• Basic understanding of healthcare business process and technology
• Basic understanding of clinical workflows and terminology
• Healthcare IT experience in acute care or ambulatory care settings
• Working knowledge of information solutions and interfacing

Comprehensive Benefits Offered:

• Competitive and affordable health benefits (total rewards package)
• 403(b) retirement plan with company matching
• Paid holidays, time off and sick time
• Wellness rewards program
• Quick commute access from I-84, I-91, Route 9 and surrounding areas
• Free parking with shuttle drop-off service
• ...and much more!

About Middlesex Health

The Smarter Choice for your Career!

Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.