Regional Director of Branch Operations

Job Details

Job Location:

Middletown, CT 06457

Salary Range: $ - $ Salary/year

Mazzotta Rentals, Inc. (MRI) is seeking a Regional Director of Branch Operations who will provide executive leadership and strategic oversight for a growing heavy equipment rental company specializing in aerial lifts and work platforms. This role will be responsible for all branch functions including rental operations, service and maintenance, logistics, and yard management. The regional director of branch operations will report directly to the Board of Directors and work in close collaboration with Sales and Finance leadership, ensuring operational excellence and scalability across the company’s regional footprint.

The position requires approximately 50% travel across the company’s current four branches, with expansion plans to 10 locations serving the New York and Boston metropolitan areas.

• Direct and oversee all aspects of day-to-day branch operations, including rental, service, logistics, and yard activities.
• Develop and implement operational strategies that align with the Board of Directors’ goals and support company growth.
• Partner closely with Sales and Finance leadership to optimize branch performance and ensure seamless communication between operations and corporate functions.
• Drive operational efficiencies, standardize policies and procedures, and ensure compliance with safety and quality standards.
• Lead expansion and integration efforts as new branches are opened, ensuring smooth ramp-up of staff, systems, and customer support.
• Recruit, mentor, and develop branch managers and key operational staff to build a high-performing team.
• Oversee fleet management strategies in coordination with corporate asset and service departments, ensuring maximum equipment utilization and uptime.
• Monitor and analyze operational KPIs, identifying improvement opportunities and aligning resources accordingly.
• Serve as primary field liaison to the Board of Directors, providing regular updates and recommendations on operational performance, workforce needs, and market conditions.

• 15–20 years of progressive leadership experience in the equipment rental industry, with a strong background in aerial or work platform operations.
• Proven record of managing multi-branch operations, including oversight of rental, service, and logistics functions.
• Demonstrated success in scaling operations in high-growth environments.
• Strong financial acumen and experience collaborating with finance and sales leadership at the executive level.
• Deep knowledge of fleet management, OSHA and safety compliance, and branch operational best practices.
• Exceptional leadership, communication, and change management skills with the ability to develop talent and drive cultural alignment across multiple locations.
• Bachelor’s degree in Business, Operations Management, or related field; advanced degree preferred.