Optical Sales Technician

Summary

Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while supporting patients' medical needs. Trained to dispense and fit glasses and contacts using prescriptions written by Optometrists and Ophthalmologists, this team member connects the patient’s needs to the goods and services offered.

Work is primarily performed in a standard office or clinical setting. Travel to other locations may be required to carry out essential job duties and responsibilities.

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate both the auto‑lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current processes.

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

• High school diploma or GED required.

• ABO and NCLE certifications preferred but not required.

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook.

This role requires a variety of physical activities: frequent walking (75%), sitting (50%), standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential. Visual and auditory acuity—including color, depth, peripheral vision, and focus adjustment—are required 100% of the time.

Occasional driving or climbing may be necessary.

If you need assistance with this application, please contact . Please do not contact the office directly – only resumes submitted through this website will be considered.

Eye Care Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE:

Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.