Front Desk Associate

At Image Care Radiology, we offer a wide range of diagnostic imaging services across 20+ locations in Northern and Central New Jersey. Our outpatient centers provide affordable, high-quality care in a patient-focused environment. Join our growing team and help us deliver exceptional medical imaging while advancing your career in a supportive, dynamic setting. Be part of a team that values your skills and contributions!

Image Care Radiology is seeking a Full-Time Front Desk Associate in our Middletown office. All new hires are required to attend first-day orientation at our Mount Olive office before reporting to their assigned work location or training site.

Monday-Friday, 10:30am - 7:00pm and Rotating Saturdays.

Answer incoming and internal telephone calls from patients, physicians, coworkers, drug representatives and general public . Schedule patient appointments for tests with other professionals located in the clinic. Take messages for physicians and staff.

• Answering incoming and internal phone calls and taking messages.
• Scheduling appointments for specific modalities . Confirmation of patient appointments via phone calls.
• Assisting patients and visitors with directions and answering questions.
• Gathering insurance information, verification and copy of cards, change of address information from patients and/or family members and referral documentation.
• Facilitates patient flow by notifying the provider of patient arrival, being aware of delays and communicating with patients and clinical staff.
• Keeps medical office supplies adequately stocked byanticipatinginventory needs, placing orders and monitoring office equipment.
• Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended.
• Must be familiar with company codes, "Red" (requires immediate attention and review and "Green" (approved status) on the RIS scheduler.
• Possessaccuratejudgement, especially handling charges and dealing with patient accounts.
• Versatile and willing to coordinate with andparticipatein, when necessary, all other aspects of our other Business Offices and locations.
• Responsible for collecting payment prior to exams as applicable, keepingan accurate log of payment andaccuratedaily batch of credit card machines.

Perform any other related duties as required or assigned.

• Customer service: 1 year (Preferred)

• Health insurance
• Vision insurance
• 401(k)
• Paid time off

• Middletown, NJ:
  Reliably commute or planning to relocate before starting work (Required)

Flu Vaccination & Proof of MMR Requirement :
It is Image Care's Company Policy that all personnel must be vaccinated with the MMR and the yearly flu shot.

Image Care Centers provided the following inclusive hiring information:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.