Intake Coordinator

Intake Coordinator at Local Infusion

Apply now for the full‑time Intake Coordinator position located onsite in Paramus, NJ. The role involves managing referral and intake coordination, insurance pre‑authorizations, and providing outstanding customer and physician service.

$24.00/hr - $25.00/hr

Local Infusion is a venture‑backed healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to provide a differentiated care model that leads to lower costs and enhanced outcomes. Through a blend of patient‑centered design and a people‑first team culture, we return the “local feel” of community, comfort, and connection to the patient and provider experience.

At our care centers, all patients—and our team—can feel truly supported every step of the way.

• Ownership—takes initiative, accountability, and outcome focus.
• Excellence—raises the bar and leads by example.
• Curiosity & Inquisitiveness—seeking information and understanding.
• Find A Way—overcomes obstacles even without a defined path.
• Marathon mindset—persistent, solving complex problems over time.
• Urgency—moves quickly and purposefully, because patients are waiting.

We’re looking for an Insurance & Intake Coordinator—an “Infusion Guide”—passionate about raising the bar in infusion therapy care. The Infusion Guide will support company growth through detailed referral and intake coordination and exceptional customer and physician service. The role offers predictable hours, autonomy, and a manageable workload.

• Handle all aspects of the infusion referral process; obtain authorizations, provide financial counseling, and investigate benefits.
• Coordinate with referring providers to obtain required documentation and communicate patient status.
• Communicate referral process and status to patients in a customer‑centric manner.
• Maintain open communication with referring and prescribing providers.
• Assist in maintaining medical inventory and office supplies.
• Participate in a dedicated 6‑week training plan to succeed in the role.

• Passion for patient care and delivering exceptional experiences.
• Healthcare experience required.
• Prior infusion experience preferred.
• Insurance prior‑authorization experience.
• Familiarity with medical terminology.
• Comprehensive medical insurance experience.
• Ability to quickly learn new applications.
• Strong familiarity with Electronic Health Record (EHR) systems.

Full‑time employees receive:

• Salary starting at $25/hr.
• Medical, dental, and vision insurance through our employer plan.
• Short‑ and long‑term disability coverage.
• Matching 401(k).
• 15 days PTO.
• Competitive paid parental leave and flexible return‑to‑work policy.

Local Infusion is an Equal Employment Opportunity (EEO) Employer. We believe that a more diverse and inclusive team leads to a stronger company.