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Supervisor, Retail, Customer Service Rep

Job in Middletown, Monmouth County, New Jersey, 07748, USA
Listing for: Summit Wash Holdings
Full Time position
Listed on 2026-01-01
Job specializations:
  • Retail
    Customer Service Rep, Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below

Supervisor – Car Wash

Speeders Car Wash – 676 NJ-35 Middletown Township, NJ 07748

Hourly Range: $18 - $20 an hour

About Us

Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold‑standard integrity, quality, and hospitality, while maintaining a work‑life balance. Our mission is to provide a fast, quality car wash with friendly‑spirited engagement and integrity.

Position Overview

We seek a skilled supervisor to drive results. The ideal candidate will set the gold standard in all our processes, with a high drive to win and strong attention to detail. You will manage a team of highly trained, optimistic Advisors, Operators, and Attendants to provide exceptional guest service in a fun, interactive atmosphere. A successful candidate will love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done.

General

Requirements
  • Authorized to work in the U.S.
  • 16 years of age or older
  • 40‑hour work week (including evenings and weekends)
  • Basic computer skills
  • 1+ years of successful supervisory experience
  • Highly developed communication skills – bilingual a plus!
  • Car wash experience to understand industry-specific challenges and opportunities preferred
Responsibilities
  • Participate in nationwide and regional sales initiatives
  • Be the face of the organization and provide an exceptional customer service experience
  • Maintain a safe and clean work area; keep alert for potential hazards
  • Conduct sales to drive revenue and increase profitability
  • Resolve all customer and membership issues in a timely manner
  • Escalate concerns to Management and Human Resources when appropriate
  • Offer training to employees that are not meeting our standard
  • Provide all the tools needed for new employees to be successful
Benefits and Perks
  • Medical, Dental, and Vision Insurance
  • Flexible scheduling
  • Paid Time Off (PTO)
  • Career growth based on performance, not seniority – 75% of employees were promoted within Summit Wash Holdings
  • Referral bonus up to $800.00 per qualified hire, dependent on position
  • Free car wash membership
Company Core Values
  • Safety in Every Action – we prioritize the safety of our teammates and customers by embedding it in our culture and operations.
  • Execution – with a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.
  • Leadership – we believe in mentoring and empowering our teams to lead with integrity and achieve their best.
  • Fun – a positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
Seniority Level
  • Mid‑Senior level
Employment Type
  • Full‑time
Job Function
  • Other
Industries
  • Retail
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