Supervisor, Retail, Customer Service Rep
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail & Store Manager
Supervisor – Car Wash
Speeders Car Wash – 676 NJ-35 Middletown Township, NJ 07748
Hourly Range: $18 - $20 an hour
About UsSummit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold‑standard integrity, quality, and hospitality, while maintaining a work‑life balance. Our mission is to provide a fast, quality car wash with friendly‑spirited engagement and integrity.
Position OverviewWe seek a skilled supervisor to drive results. The ideal candidate will set the gold standard in all our processes, with a high drive to win and strong attention to detail. You will manage a team of highly trained, optimistic Advisors, Operators, and Attendants to provide exceptional guest service in a fun, interactive atmosphere. A successful candidate will love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done.
GeneralRequirements
- Authorized to work in the U.S.
- 16 years of age or older
- 40‑hour work week (including evenings and weekends)
- Basic computer skills
- 1+ years of successful supervisory experience
- Highly developed communication skills – bilingual a plus!
- Car wash experience to understand industry-specific challenges and opportunities preferred
- Participate in nationwide and regional sales initiatives
- Be the face of the organization and provide an exceptional customer service experience
- Maintain a safe and clean work area; keep alert for potential hazards
- Conduct sales to drive revenue and increase profitability
- Resolve all customer and membership issues in a timely manner
- Escalate concerns to Management and Human Resources when appropriate
- Offer training to employees that are not meeting our standard
- Provide all the tools needed for new employees to be successful
- Medical, Dental, and Vision Insurance
- Flexible scheduling
- Paid Time Off (PTO)
- Career growth based on performance, not seniority – 75% of employees were promoted within Summit Wash Holdings
- Referral bonus up to $800.00 per qualified hire, dependent on position
- Free car wash membership
- Safety in Every Action – we prioritize the safety of our teammates and customers by embedding it in our culture and operations.
- Execution – with a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.
- Leadership – we believe in mentoring and empowering our teams to lead with integrity and achieve their best.
- Fun – a positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling.
- Mid‑Senior level
- Full‑time
- Other
- Retail
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