Document Manager; Onsite

Middletown, United States | Posted on 01/05/2026

Info-Matrix Corporation is a full-service professional IT provider located in Mechanicsburg, Pennsylvania. We are a privately held, small diverse business that has been providing Pennsylvania state and local government with innovative IT solutions and staffing services for more than 28 years. As a local employer of IT professionals, Info-Matrix Corporation has proven expertise in all facets of information technology.

Info-Matrix Corporation is actively seeking a Document Manager to join our team! Duties and responsibilities of the role include the following:

• Define, coordinate, track, and review all program documentation and deliverables across client Program.
• Interface directly with the delivery teams and architecture governance to ensure documentation is accurate, compliant, and supports iterative delivery.
• Control and report on the flow of documentation for all aspects of the program throughout the lifecycle of requirements, design, development, training, operations and maintenance.
• Drive the software development team to complete documents and ensure the quality of the result.
• Develop, establish and audit the standards for the development, review, approval, and maintenance of documentation, aligning with PMI's Organizational Project Management (OPM) framework, agile delivery, and enterprise frameworks.
• Implement and monitor quality control processes to ensure documentation supports iterative release cycles, meets compliance, regulatory, and operational standards.
• Maintain traceability between architecture design, user stories, and test cases.
• Drive teams to complete high quality documentation on time.
• Provide final approval of documents readiness.
• Develop, organize and maintain document templates, hierarchies, process workflows, and tracking instrumentation that align with processes and procedures.
• Deploy structured approaches to manage document versions, archives, and access controls, guaranteeing accurate dissemination and usage across project teams.
• Maintain a configuration management system that facilitates traceability of changes while ensuring alignment with governance protocols.
• Develop and oversee procedures and policies that standardize documentation practices.
• Train, track and coach staff to follow the policies and procedures.
• Track, measure, and report on adherence to standards of quality, commitments, and risks related as defined by the policies for document control.
• Lead the integration of documentation processes across the organization's portfolio, program, and project levels.
• Monitor compliance with organizational procedures and establish document audits for continuous improvement.
• Coordinate document creation, review, approval, and review across cross-functional teams.
• Act as a liaison between the PMO and operational project teams to facilitate governance adherence and provide training or mentorship related to documentation management.
• Collaborate with Scrum Masters and Product Owners to ensure documentation readiness aligns with sprint objectives.
• Serve as the central repository for project documentation and ensure effective knowledge-sharing practices within the organization.
• Actively contribute to lessons learned databases, aligning industry best practices and PMI standards.
• Ensure documentation supports onboarding, cross‑training, and operational readiness.
• Develop and maintain a productive working relationship with technology staff, business owners, project sponsors, vendors, and key clients.
• Lead and participate in project team activities for system work efforts related to enterprise systems.
• Work independently to accomplish the tasks and duties assigned.
• Adhere to and follow all client standards, policies, and procedures.
• Utilize various software and/or technology tools to perform job duties.
• Perform tasks and other duties as related to this position and role and assigned by the client.

• Excellent qualitative analysis skills for written documentation to ensure clear, concise and standardized description of the system and components.
• Excellent proofreading skills to ensure documents are error‑free.
• Excellent technical…