Government Account Sales Manager | US DOD | Virtual

Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections.

The Avaya Infinity™ platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.

At Avaya, you'll find a community that values your contributions and supports your growth every step of the way.

AVAYA has a unique opportunity for an experienced Government Account Manager to drive strategic growth across the U.

The ideal candidate will have a proven track record of selling enterprise communications, cloud, and/or cybersecurity solutions into complex federal environments and possess deep knowledge of the Department of Defense acquisition landscape.

This individual will be responsible for developing executive relationships, identifying and closing new business opportunities, expanding existing accounts, and positioning Avaya's secure communications portfolio—including FedRAMP IL2 and IL4 cloud voice and collaboration solutions—to support mission‑critical operations.

Develop and execute strategic account plans to achieve revenue targets across assigned Department of Defense accounts, with a strong focus on U.

Army customers and related defense organizations.

Army, Program Executive Offices (PEOs), acquisition organizations, Army CIO/G‑6, NETCOM, defense agencies, and industry partners.

Identify, qualify, and close new business opportunities while expanding Avaya's footprint within existing DoD and Army accounts.

Position Avaya's secure communications portfolio, including FedRAMP IL2 and IL4 cloud voice, Unified Communications, Contact Center, and collaboration solutions.

Navigate complex federal procurement processes, including FAR/DFARS requirements and applicable contract vehicles.

Collaborate closely with Solution Engineering, Product Management, Contracts, Legal, Marketing, Customer Success, and Avaya's partner ecosystem to develop winning customer solutions.

Develop and execute account strategies aligned with Army and Department of Defense modernization initiatives, digital transformation, and mission objectives.

Maintain an accurate sales pipeline, opportunity forecasts, and executive account reviews using CRM tools.

Develop relationships with prime contractors, systems integrators, and channel partners supporting Army and Department of Defense programs.

Lead complex, multi‑stakeholder sales pursuits from opportunity identification through contract award and deployment.

Represent Avaya at Army, Department of Defense, and federal industry conferences, customer engagements, and technology events.

Stay current on Army modernization priorities, federal technology initiatives, cybersecurity requirements, FedRAMP, Zero Trust, and evolving Department of Defense mission requirements.

10+ years of successful CX/UC/CC technology sales experience supporting the U.

Federal Government, with significant experience selling into the Department of Defense, U.

Demonstrated success managing complex, strategic Army and Department of Defense accounts and consistently exceeding sales objectives.

• Army, Department of Defense, defense agencies, federal systems integrators, or strategic defense contractors are strongly preferred.
• Experience selling enterprise communications, Unified Communications, Contact Center, CCaaS, cloud, networking, cybersecurity, or mission‑critical communications solutions.
• Working knowledge of FedRAMP cloud environments, including IL2 and IL4, is strongly preferred.
• Experience supporting DoD acquisition programs, modernization initiatives, and technology procurement strategies.
• Strong understanding of FAR, DFARS, federal procurement processes, and…