Service Technician

The position of the Service Technician is to satisfy the customer needs. As a service technician, you will be required to perform your job duties and conduct yourself in a professional manner.

• Must be capable of working a scheduled swing shift.
• Maintain equipment and surrounding area (keeping area clean).
• Must be capable of obtaining, preparing, and analyzing hot metal samples with the use of a Leco analyzer.
• Must be capable of operating injection equipment.
• Must record information accurately.
• Document all problems and potential problems.
• Ensure all equipment is operating properly.
• Must adhere to all S.O.P.s and safety rules, for the company and customer, and complete required safety training.
• Provide technical assistance to the customer.
• Must be able to work independently.
• Must be capable of performing preventative maintenance on equipment.
• Opta Documentation – Lance Report (failures, changes, numbers of heats, dates, minutes, and operator.) Completion of Opta (USA) Inc logbook. Tracking part used, etc.
• Informing supervisor of potential problems (i.e., material is low, parts are needed, customer problems, etc.)
• Assist in the unloading and loading of material (Opta personnel must be present).
• Assist in cleaning and unplugging of lances (unless otherwise specified).
• Direct responsibility for filling out expense reports correctly (following all rules pertaining to expenses).
• Conduct special projects at the request of immediate supervisor.
• Required to cover vacations schedule and open shifts.
• Manufacturing locations of Opta equipment and customer sights are inherently dangerous. Therefore, good mobility, eyesight, and hearing are necessary.

• High school diploma or general education degree (GED); or related experience and/or training; or equivalent combination of education and experience.
• Must have a working knowledge of electrical systems.
• Must be capable of working in a mill environment.
• Must possess a sound mechanical aptitude.
• Employee must be punctual and dependable. Overtime may be required, where needed.
• Schedule may change with a short notice, based on Customer demand.
• Frequently works with gloves and eye protection.