Clinic Registered Nurse; RN Care Manager

Clinic Registered Nurse (RN) Care Manager

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We meet people where they are and partner with them on their journey towards wellness.

The destination for servant leaders to provide comprehensive and exceptional care.

• R – Respect
• I – Innovation
• S – Stewardship
• E – Excellence

Assists in examination and treatment of patients under a Provider’s direction by performing the following duties.

This job description reflects management’s assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Conducts outreach to patients for Annual Wellness Visits (AWVs), chronic care management, and preventive health screenings.
• Educates patients and families on self-management strategies, chronic disease care, and lifestyle modifications to support overall wellness.
• Triages patient calls and walk‑ins, addresses routine concerns, and escalates clinical issues as appropriate.
• Documents all patient interactions and communications in the electronic medical record (EMR) with accuracy and timeliness.
• Encourages patients to stay current with preventive services, immunizations, and chronic condition management.

• Conducts Medicare Annual Wellness Visits and other preventive health assessments, documenting findings and collaborating with Providers to establish or update care plans.
• Administers vaccines and injections, including psychotropic medications, per Provider direction and organizational protocols.
• Assists Providers with clinical procedures, medication administration, and vital sign collection.
• Closes care gaps by ensuring patients receive recommended screenings, labs, immunizations, and follow‑up visits.
• Reviews and reconciles medications during patient visits; provides education on medication adherence and side effects.
• Tracks and follows up on diagnostic tests, referrals, and abnormal results as directed by the Provider.
• Assists in the management of patients with complex or chronic conditions, ensuring continuity and coordination of care.
• Documents all procedures, education, and communications in the EMR in compliance with quality and regulatory standards.
• Participates or directly manages quality initiatives with special populations e.g. 0–2 years receive recommended vaccinations.

• Prepares, cleans and sterilizes equipment and exam rooms as established by standard safety and clinical protocols.
• Participates in huddles, pre‑visit planning, and team meetings to identify patients due for preventive services or follow‑up care.
• Supports health initiatives, including tracking and reporting of quality metrics (e.g., immunizations, screenings, chronic disease management measures).
• Collaborates with care coordinators and Providers to address barriers to care and improve patient outcomes.
• Participates in staff education, training, and quality improvement initiatives.
• Properly handles the disposal of infectious/hazardous waste, according to OSHA guidelines.
• Inventories and requests supplies.
• Responsible for performing health and team based care related services within the guidelines of the state of Ohio Board of Nursing.
• Support a shared goal model in order to achieve high‑quality care that is patient and family centered.
• Facilitates coordination of care following hospital, ER utilization or follow up from specialty providers.
• May participate in team meetings and quality improvement activities as necessary.
• Performs all other duties and tasks as assigned.

• Customer Service:
  Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Communication:
  Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
• Dependability:
  Meets commitments, works independently, accepts accountability, handles change, sets personal…