Field Service Technician; HPP​/Water Systems Specialist

Overview

JBT Marel is one of the largest solutions providers to the global food processing industry. The largest food processors within the fruit, vegetable, meat, poultry, seafood, and bakery industries. JBT Marel offers the growth potential of a company with a developing technology that is unique in its field, plus frequent company-sponsored events and a competitive benefits package that includes:

• We have competitive health and welfare benefits and more!
• Three options of medical coverage through United Healthcare
• Two options of dental coverage through Delta Dental
• Vision coverage through VSP
• Paid holidays
• Paid vacation
• Company paid Short Term Disability, Long Term Disability, and Life Insurance
• 401(k) retirement plan with company match - up to 6.5%
• Tuition Reimbursement (
  * eligible after 2 years)
• Employee discounts on products and services like event tickets, personal cell phone service, car insurance, and more

Remote position that will be based in the USA.

The Field Service Technician will be responsible for the customer site installation and commissioning of equipment, as well as training, retrofits, service, and preventative maintenance. Projects will vary in length between a few days to 4 weeks. When not at customer locations, Field Service Technicians are responsible for platform testing, customer support, and in-house support of other departments.

• Install & commission new systems within the schedule and budget provided by the project team.
• Provide emergency or unscheduled repairs of equipment; be available for customer care at short notice.
• Perform regular preventive maintenance on equipment with the coordination of clients, such as equipment inspections and small repairs.
• Provide advisory services during equipment install, service and repair visits by instructing third parties and performing quality reviews to ensure that quality standards are being met.
• Read and interpret equipment manuals to perform required maintenance and service.
• Read and interpret electrical and mechanical CAD drawings, P&’s, and flow schemes.
• Accurately prepare and submit inspection reports, service reports, time sheets, and expense reports in a timely manner to Field Service Coordinator or Field Service Manager.
• Adhere to JBT Marel dispatch and other employee policies.
• Inspect assembled equipment to ensure proper installation.
• Inspect all operating parts to ensure proper operation within expected tolerances.
• Maintain inspection records of equipment; determine trends affecting equipment and assess how to make corrections.
• Recommend equipment modifications to eliminate future performance problems and replacement part orders.
• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Interact with internal and external project managers during field projects.
• Consult with engineering team to resolve unusual problems in system operation and maintenance.
• Clearly and professionally interact with customer regarding status of commissioning, daily.
• May supervise/train customer employees and/or employees in testing, tuning, and adjusting equipment to obtain optimum operating performance.
• Ensure that time sheets are signed off by the customer and inform customer prior to working additional time in which customers would be invoiced.
• Take and respond to customer service, emergency, and breakdown calls during business hours (occasional after-hours work).
• Travel, approximately 90%, up to 6 weeks at a time.

• 3+5 years of experience in a Field Service Technician capacity, preferred.
• AS, AAS, or equivalent education/work experience.
• Willing to travel up to 90%, domestically and internationally.
• Ability to read and interpret hydraulic, electrical, and mechanical prints, along with PLC ladder logic, a plus.
• Use of precision measurement instruments.
• Proactive mindset, self-starter, with demonstrated ability to meet deadlines while working as a team.
• Ability to work independently.
• Excellent verbal and writing communication skills with proficiency in MS Outlook, Word, Excel, & web-based databases.
• Experience installing multimillion dollar capital equipment products.
• Experience with ultra-high pressure or water jet cutting machines desired.
• Previous work experience in a food processing facility desired.
• Valid Driver’s License and valid passport.

The estimated annual salary range for this role is $62K - $84K. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience.

An Equal Opportunity Employer
John Bean Technologies Corporation ("JBT") provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic…