Part Time Courier

Description

Our Mission

We meet people where they are and partner with them on their journey towards wellness.

Our Vision

The destination for servant leaders to provide comprehensive and exceptional care.

Our Values

R – Respect
I – Innovation
S – Stewardship
E – Excellence

Medical Courier will be responsible for the pickup, transport and deliver of medical specimens, lab supplies and reports, while providing excellent service to our health centers.

This job description reflects management's assignment of essential functions. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Complete daily pick up schedule in a timely manner.
• Delivery daily picks to the central laboratory site by the end of your shift.
• Handle all specimens and lab samples in safe and efficient manner.
• Safely operate company or personal vehicle and obey all traffic laws.
• Follow chain of command protocol to manage daily pick-ups.
• Deliver in-house medications or supplies to health centers within route.
• Provide data entry into electronic medical record.
• Maintains daily log on route sheet and number of specimens picked up.
• Reports any operational or safety issues to supervisor.
• Demonstrates confidentiality and discretion when dealing with patient information.
• Performs all other duties and tasks as assigned.

• Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Communication: Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.

Success Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Diploma or equivalent is preferred.
• Must have a Valid Driver's License and clean driving record.
• Must be at least 18 years’ old.
• Previous driver/courier experience is preferred.
• Customer service experience is a plus.
• Very punctual with strong time management skills.
• Strong attention to detail and organizational skills.
• Ability to problem solve customer issues.
• Able to lift up to 50 lbs.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

To perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

Must have a Valid Driver's License and clean driving record.

Ability to speak Spanish desirable. Knowledge of examination, diagnostic, and treatment room procedures. Knowledge of medical…