Instructional Technology Designer

OPS ITS - Learning Design

IT Services (ITS) collaborates with campus partners to support the mission of the University of Chicago through the consistent delivery of high-quality solutions and services. We provide secure, stable, and reliable infrastructure and applications that support the mission of the University. ITS supports and enables faculty research and teaching with the effective use of technology, simplifies the technology experience for all users, identifies, manages, and mitigates technology risks for the University.

The Instructional Technology Designer develops and supports technology used in teaching and learning. Partners with faculty on curriculum design, course development, and instructional technology strategies grounded in accepted instructional theories and principles. Creates training programs, documentation, and online reference materials to help instructors, students, and staff use academic tools effectively. Supports the campus learning management system (Canvas) and related systems. Monitors trends in educational technology and explores innovative approaches to teaching and learning needs.

Works with other units across campus to aggregate services in an academic context. Increasingly, this includes supporting the responsible use of generative AI in teaching, learning, and academic integrity contexts.

The Instructional Technology Designer (ITD) supports the integration of technology in teaching and learning, research and other scholarly endeavors. The successful candidate for the ITD position thinks creatively about using technology in an educational setting and works well in a dynamic, collaborative team, often including staff from the Library, Chicago Center for Teaching, or academic units. With some direction from others, the ITD provides professional support to faculty and solves straightforward problems in the development, deployment, and support of technology used in teaching and learning.

• Supports the effective use of technology in a variety of academic activities.
• Works closely with faculty to understand their IT needs with regard to teaching, research, and scholarship.
• Conducts individual faculty consultations and group workshops on instructional design methods and using technology in teaching.
• Assists in organizing, planning, and publicizing events that excite faculty and students and encourage innovative uses of technology in academic pursuits.
• Develops working relationships with administrators, librarians, museum educators, research specialists, teaching center staff, and other colleagues across campus who support faculty.
• Collaborates with other units across campus to continually improve academic platforms, tools, services, and processes.
• Provides ongoing support to faculty on the effective use of existing academic tools and platforms.
• Evaluates, supports, and helps faculty responsibly adopt emerging technologies for teaching and learning, including generative AI tools, exam security software, such as Respondus, and AI-content detection tools, such as Pangram.
• Monitors and analyzes emerging trends in educational technology and online learning, identifies opportunities, and explores innovative approaches to teaching and learning problems.
• Partners with faculty developing AI-assisted applications, projects, or course materials, helping refine and scale them.
• With some direction from others, performs a variety of IT activities supporting an e-learning environment, such as designing curriculum content.
• Identifies existing content and converts it into an e-learning environment, then creates user support materials.
• Performs other related work as needed.

Bachelor’s degree in a…