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Head of Member Service Center

Job in Middletown, Newport County, Rhode Island, 02842, USA
Listing for: People's Credit Union
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Head of Member Service Center & Experience

People's Credit Union in Middletown, RI seeks a hands-on Head of Member Service Center to lead the MSC team, oversee daily operations, and implement technology to enhance member experience. The role focuses on service excellence for deposits, loans, and inquiries, while ensuring policy compliance and strong leadership.

The successful candidate will drive operational efficiency, staffing plans, and staff development, fostering a collaborative, accountable culture and ensuring outstanding member

Step into the Head of Member Service Center & Experience role at People's Credit Union in Middletown, RI, United States and grow with us.

This is a genuine role to take on the Head of Member Service Center & Experience role at People's Credit Union.

As a Head of Member Service Center & Experience, you will play an important part at People's Credit Union in Middletown, RI, United States.

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