Store Support, Customer Service Rep

Store Support role at The Home Depot focused on non-sales functions, including supporting customer order fulfillment, assisting customers in the lot, and providing administrative services. Direct customer or vendor interaction is sometimes required. Responsibilities include directing customers to store departments or merchandise, answering questions on product order status, handling cash management or program compliance, and supporting high levels of customer satisfaction.

Individuals must work cooperatively with other associates, vendors, and carriers, and be productive with little or some supervision. They should be detail-oriented and have proven time management skills, demonstrate a high level of integrity, respond to operational concerns, and remain focused on store objectives while supporting key operational responsibilities. Specific positions may include:
Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

• Not Applicable

• Full-time

• Consumer Services