Personal Account Manager

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Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Personal Account Manager to join our team. This position will report to our agency located in Middletown, RI. The ideal candidate will be motivated to succeed, be well organized, able to prioritize, and able to work well with a team.

This can be an in-office or hybrid position.

• Manage book of personal lines clients providing service to maintain and grow the book.
• Act as the main conduit of communication to the insured and handle day-to-day correspondence with client (email, phone) for accounts.
• Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured.
• Act as the relationship builder with the account.
• Participate as a team member in a fast-paced, growing sales environment open to continuous improvement.

• Must be licensed or willing to obtain license.
• Microsoft suite of products, AMS
  360 experience a plus.
• Must be able to multi-task while maintaining accuracy.
• Must be detail-oriented. Accuracy in this position is critical.
• Must have strong time management skills. Able to prioritize and meet deadlines.
• Must be able to work in a fast-paced environment.

• Company Paid Life Insurance, Long-Term and Short-Term Disability.
• Medical, Dental, Vision, and FSA/HSA plans.
• 401(k) with company match.
• Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
• Generous PTO.
• An awesome team of professionals.

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

Entry level

Full-time

• Other

• Insurance

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