Emergency Department Tech

Summary

The ED Technician functions primarily in direct patient care and demonstrates "competent" clinical practice with a variety of patients. The tech in the ED works as part of a team with a common goal of offering centered, timely care, in a safe and friendly environment. The tech in this position offers individualized compassionate care to emergency department patient’s based on the direction of the physician and RN.

The tech pleasantly provides nonjudgmental care for the acutely ill, as well as the non-acute patient. This position requires the ability to perform multiple ancillary roles including but not limited to, performing duties and procedures within the scope of their practice as assigned, specimen collection, vital signs, EKG’s stocking of supplies, cleaning, clerical responsibilities, lab collection and other duties as assigned.

This position requires assisting the nurse, physician, and other members of the team to provide relationship‑based patient centered care. The tech in this role works with multiple types of sophisticated equipment and handles various types of patients in a friendly and frequently stressful environment.

(40%) The tech as part of a multidisciplinary team, maintains a friendly customer oriented attitude at all times. It is expected that all team members will work together to provide the best possible care to My Michigan Health’s patients, families, visitors, staff, community members, and any other person that is encountered while representing My Michigan Health. It is expected that at all times the tech will treat every person they encounter with non‑judgmental: kindness, compassion, respect and relationship based care.

(30%) Performs quick registrations when ambulance or expedited patients arrive in the department, attaches  and ensures proper patient identifiers are performed. Keeps track of supplies and notifies appropriate person as supplies are needed. Makes arrangements for bed assignments through contact with patient placement as required. Prepares paperwork to go with patient’s who are transferred to other facilities.

(20%) Provides direct patient care including answering call lights, assisting with transfers, responding to alarms, and other duties as assigned. Follows direction from RN to provide services as prescribed by the physician’s authorized plan of care and accepted standards of evidence based practice that is within the tech’s scope of practice.

(10%) The tech is knowledgeable and compliant with all local, state and Federal regulations and guidelines. The tech maintains knowledge of My Michigan Health and ED specific policies and procedures relating to the care provided and maintains professional standards.

Demonstrates awareness of specific safety concerns in department. Demonstrates competency in Infection Prevention and Control Practices and Policies. Implements and maintains isolation techniques per policy. Maintain department equipment as necessary. Identifies and communicates concern regarding unsafe conditions or equipment promptly. Utilizes appropriate lift equipment on a routine basis. Collects vital signs and weight. Participates in direct patient care. Moves, lifts, and transports patients as required.

Performs EKG. Performs other clinical and technical aspects of care in accordance with established policies. Recognizes and displays pleasant, friendly and cooperative manner to public. Maintains clean and tidy exam room, including inventory of room supplies. Maintains orderly patient flow. Cleans equipment. Is familiar with cardiac monitors, can apply leads and operate equipment. Can assist with emergency equipment and procedures under the direct supervision of the RN or ED physician.

Completes documentation as required. Assists RN to ensure patient care outcomes and safety needs are met. Communicates identified problems to appropriate personnel and implements actions to assure patient needs are met. Assists unit in maintaining the area according to Joint Commission standards. All clerical duties: answers telephone, assists with medical procedures and minor surgery, demonstrates knowledge of sterile technique, is…