IT Solution Manager

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future.

Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. The Dow Chemical Company has an exciting opportunity for an IT Solution Manager role in Integrated Supply Chain (ISC) Planning. This role can be located in Midland, MI / Houston, TX / Mumbai, India / Terneuzen, Netherlands.

The Solution Manager provides functional and configuration direction related to enabling new or changing infrastructure, work processes, or systems capabilities during implementations. The Associate Solution Manager serves as a technical and functional resource for small through large implementation projects regionally and/or globally and plays a leadership and coaching role for project team members. You will work together with a multi-disciplinary IT expert team (analysts/designers/developers/support) to deliver innovative digital solutions.

You will orchestrate functional and technical requirements analysis – with emphasis on experience, simplification, automation, efficiency, reliability. You will oversee the development, optimization, implementation, and adoption of solutions leveraging best-in-class technologies. You will identify opportunities for innovating with digital capabilities aiming to accelerate Dow’s digital transformation. The primary focus area for this position will be within the ISC Planning work processes.

• Design, develop, and support solutions and processes to meet business needs and requirements.
• Partner with the Team Project Manager, Business Process Team, Scale and Fulfill leadership, and technical teams to provide overall leadership and expertise in ISC Planning.
• Gather and analyze business requirements for ISC work process, using in-depth conceptual and practical knowledge to explore, analyze, and map business and function requirements.
• Document detailed designs, build, test, and implement solutions, ensuring compliance with corporate standards, architecture guidelines, and information security policies.
• Drive the full solution lifecycle, including functional/technical design, solution architecture, integration of third-party software, development, testing, and building solutions.
• Ensure designs meet business requirements, conform to architecture standards, and optimize productivity and long-term product/system vision.
• Interface with project leadership and clients to complete implementation deliverables, facilitating client involvement where responsibilities are shared.
• Provide data analytics required for ISC Planning work process, and lead and influence project team discussions, decisions, and direction.
• Manage cross‑functional implementation issues and interdependencies for ISC Planning work process.
• Complete as‑is assessments of business processes, organization, systems, and infrastructure for ISC Planning area.
• Review project requirements against standard business process MET, capturing gaps and highlighting them to the Business Process Teams.
• Ensure successful technical and functional handover of deliverables to other DSS teams.
• Work with data leads to explain and identify the scope of master data.
• Coordinate the identification of end users involved…