Server Assistant- Es Midland

Server Assistant – Big E’s Midland at Suburban Inns

Base pay range: $12.48/hr - $12.48/hr

Big E's is a fast‑paced, high‑energy workplace with endless opportunities for skill development and advancement. Come join the best team in Food and Beverage and Hospitality industries!

• Shifts:
  
  2nd
• Wage:
  Starts at $12.48/hr plus tip pool
• Position can be used as an internship

• Hotel and restaurant discounts
• Earned Paid Time Off for all team members
• Insurance (health, vision, dental, life) for full‑time team members
• Flexible schedules (dependent on position)
• Holiday pay
• 8 hours of paid volunteer time per year (must be accredited)
• Advancement and professional growth opportunities
• Monetary recognition program
• Monetary referral program
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)

Responsible for providing a warm welcome and a thank you to all guests, as well as coordinating the flow of guests throughout the restaurant in an organized and timely manner while following Suburban Inns' Core Values, local health department, and Suburban Inns/Big E's standards, and going above and beyond to ensure that guests are 100% satisfied.

• Greet all guests in a friendly, positive manner; ask questions and make personal connections to make them feel welcome and valued.
• Welcome each guest as they enter, thank them as they leave, and hold the door as often as possible.
• Seat guests at suitable tables according to rotation so that servers receive an appropriate number of tables.
• Assist with table service, including filling empty beverages, clearing dishes, and fetching and delivering items from tables.
• Pre‑bus, clear tables, and wipe them down.
• Wipe down menus.
• Answer phone calls, take reservations, and run to‑go orders.
• Check that restrooms are presentable, and stock/clean as needed.
• Keep the Server Assistant stand always stocked (crayons, kid menus, menus, etc.).
• Follow all Suburban Inns processes.
• Exhibit regular and recurrent attendance records.
• Other duties as requested by management.

• Minimum Knowledge:
  Requires ability to interpret and extract information and/or perform arithmetic functions; good communication skills.
• Formal education and job‑related experience:
  None.
• License, registration, and/or certification required:
  None.
• Work schedule:
  
  Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs.
• Required travel:
  Position does not require travel to other Suburban Inns properties or client locations. Work is completed on the property.

Uniform:
Uniform shirt and name tag provided. Suburban Inns approved black slacks or jeans (within guidelines) and black, close‑toed, non‑slip shoes are the responsibility of the team member.

Appearance:
Visible earrings are allowed in the ears only or must be covered throughout the course of the shift. Hair must be kept well‑groomed. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Director of Operations has the authority to veto any decision made by the position's supervisor.

• Internship

• Full‑time

• Other

• Restaurants

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