Part-Time Retail Sales Associate

Part-Time Retail Sales Associate – Kohl’s

Location:

Midland, MI

Deliver excellent customer service at point of sale and throughout customer service processes, focusing on consistent execution and operational efficiency. Provide a compelling customer experience and speed of service transactions.

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point‑of‑sale and customer‑service standards based on company guidelines, providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through completion of all required point‑of‑sale and merchandise disposition practices.
• Support the training process for new hires on the service team, teaching process best practices, proper point‑of‑sale procedures, and utilizing available tools while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
• Demonstrating a customer‑service mindset, anticipating customer needs and satisfactorily resolving issues.
• Accomplishing multiple tasks within established time frames.
• Following company policies, procedures, standards and guidelines.
• Maintaining adherence to company safety policies for the safety of all associates and customers.
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.
• Other responsibilities as assigned.

• Excellent customer‑service skills and ability to multitask with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

• Client‑facing retail or service industry experience.

Pay Starts At: $13.75

• Not Applicable

• Part‑time

• Sales and Business Development

• Retail