Information Technology Analyst- Power Platform

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future.

Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow has an exciting opportunity for an Information Technology Analyst – Power Platform located in Midland, MI or Houston, TX. In this role, the individual will support the development, testing, deployment, administration, and ongoing support of solutions using Microsoft Power Platform, including Power Apps, Power Automate, Dataverse, Copilot Studio, and AI Builder. The individual will work with experienced developers, platform engineers, architects, business stakeholders, and citizen developers to deliver secure, reliable, and maintainable business solutions.

The role provides an opportunity to build technical expertise across Power Platform development, platform administration, governance, application lifecycle management, integration, and emerging AI capabilities. The individual will participate throughout the Software Development Life Cycle (SDLC), including requirements analysis, development, testing, deployment, documentation, monitoring, and production support.

• Develop, test, deploy, and support solutions using Power Apps, Power Automate, Dataverse, and other Microsoft Power Platform capabilities.
• Assist with the development of Canvas Apps, Model-Driven Apps, workflows, and process automation solutions.
• Work with business stakeholders and technical teams to understand requirements and translate them into practical technical solutions.
• Follow established Power Platform development standards, governance requirements, security practices, and reusable solution patterns.
• Support the Power Platform ecosystem, including environments, solution deployments, access management, connectors, and platform configuration.
• Assist with platform governance activities, including security roles, environment access, Data Loss Prevention (DLP) policies, and governance controls.
• Support application lifecycle management (ALM), including solution management, deployment pipelines, source control, environment promotions, and release activities.
• Monitor application and automation performance and assist with identifying and resolving operational issues.
• Troubleshoot application failures, Power Automate flow failures, integration issues, and production incidents, escalating complex issues when needed.
• Participate in solution reviews, testing, and technical quality checks to ensure solutions meet established standards.
• Develop and maintain solution documentation, deployment instructions, operational procedures, knowledge articles, and support documentation.
• Assist with developing reusable components, templates, standards, and development guidance.
• Collaborate with cybersecurity, architecture, infrastructure, and other technical teams to support secure and compliant solutions.
• Learn and evaluate emerging capabilities across Power Platform, Copilot Studio, AI Builder, Generative AI, and the Microsoft ecosystem.
• Support Power Platform users and citizen developers by providing technical guidance and troubleshooting assistance.
• Participate in Agile delivery activities, including sprint planning, backlog refinement, development,…