Remote Diagnostic Technician - Natural Gas Compressors

Description

Location: This position is remote.

Natural Gas Services Group, Inc. (NYSE: NGS) is a leading provider of natural gas and electric compression equipment, technology and services to the energy industry. We were founded in 1998 and are headquartered in Midland, TX, with executive offices in Southlake, Texas, an assembly facility located in Tulsa, Oklahoma, and service facilities located in major oil and gas producing basins in the United States.

We rent, design, sell, install, service and maintain compressors and related equipment for our customers’ oil and gas production and processing facilities, generally using equipment from OEM suppliers along with limited in-house assembly. With total fleet horsepower exceeding 500,000 HP (units ranging from 50HP to 2500HP), NGSG is trusted by top producers to keep their operations running efficiently.

Publicly traded since 2002 and listed on the New York Stock Exchange in 2008, we are proud to combine innovation, stability, and a deep commitment to our team and the energy industry.

We’re seeking a Remote Diagnostic Technician to join our team, monitoring, analyzing, and troubleshooting compressor units and related equipment to maximize uptime and performance. This role allows you to use your technical expertise without the physical demands of fieldwork, collaborating closely with operations teams to solve complex problems.

• Monitor, analyze, and troubleshoot natural gas compressor units and related equipment remotely using advanced diagnostic tools and software.
• Identify issues, determine root causes, and provide actionable recommendations to field teams to maximize uptime and reliability.
• Serve as a technical authority on engines and compressors, including Caterpillar, Cummins, Waukesha, and Ariel units.
• Collaborate with supervisors, district managers, and field technicians to resolve complex equipment issues.
• Maintain detailed records of diagnostics, service recommendations, and equipment performance.
• Contribute to a high-performance, problem-solving team environment.

The above description is intended to describe the general content and requirements of this position. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Duties and responsibilities may be subject to change based on the needs of the company.

• High school diploma or equivalent; technical training in gas/diesel engines or compressors preferred.
• 10+ years of hands‑on experience with natural gas compressors, engines, or related equipment (large horsepower compressors a plus).
• Deep understanding of Caterpillar, Cummins, Waukesha, and Ariel equipment and systems.
• Comfortable using diagnostic software such as Cat ET, Waukesha ESP, Ariel Performance, or similar tools.
• Strong analytical, problem‑solving, and mechanical skills—able to think critically and work independently.
• Excellent verbal and written communication skills; able to clearly convey complex technical concepts.
• Detail‑oriented, safety‑minded, and committed to quality.
• Must be authorized to work in the U.S.; employment contingent upon background check and drug screening.

Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 10 pounds at times (e.g., for office supplies, small equipment). Ability to move about the office to access files, office equipment, or attend meetings. Manual dexterity sufficient to operate standard office equipment (e.g., computers, phones, printers). May occasionally need to bend, reach, or stoop within the work area.

Work is performed in a professional office environment with standard lighting and climate control.

• Fully remote role, with the option to work from home or in our corporate office.
• Apply your expertise to solve complex technical problems without field travel.
• Collaborate with a team of experienced professionals in a fast‑paced, problem‑solving environment.
• Opportunity to continue growing your technical skills…