Field Service Technician - West

Field Service Technician - West Texas

Join to apply for the Field Service Technician - West Texas role at Videojet Technologies

It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

• Create and grow multiple aspects of our business through supporting regional and company goals.
• Improve customer satisfaction by delivering the highest customer service in our industry.
• Identify, own, and track any issues with an account, according to call escalation procedure, to reach resolution.
• Receive and utilize highly advanced technical training at customer accounts on a daily basis.
• Manage a customer account in its entirety. Determine how Videojet can increase value throughout their business by offering other services.
• Support the team by travelling from Chicago to points east to help provide additional coverage for short term gaps.

• Technical Agility – Mechanical, Electrical, Electronics, Pneumatics, Hydraulics, Computer Hardware and Software; having the desire to work with best‑in‑class technology and learn new skills.
• Strong Interpersonal and Communication skills. Be able to communicate effectively with all levels within an organization, from front line operators to senior management, and remain professional at all times. This position requires both written and verbal communication skills.
• Sense of Urgency – Having the drive and motivation to take action and prioritize daily tasks; working strategically to ensure we are getting to every customer.
• Adaptability – being able to think quickly and respond positively to change.

• Technical Degree preferred and/or relevant military training; other backgrounds welcome to apply with relevant work history.
• Be able to lift up to 50 lbs. and stand, lift, stretch, bend, and squat throughout the day.
• Must be comfortable with day travel – home most evenings but also frequent overnight travel.

The compensation range for this role is $28.00 – $30.00 USD per hour. This job is also eligible for Incentive Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

The EEO posters are available here
. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies.

No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.