Claims Specialist

Overview

Join to apply for the Claims Specialist role at Marsh McLennan Agency

Main duties include:

• You will submit claims or provide guidance on claim submission
• Review coverages and resolve claims issues
• Ensure carrier commitments are honored
• Coordinate and participate in scheduled claims reviews
• Serve as your client’s advocate with adjusters and their coverage counsel
• Resolve coverage disputes whenever possible
• Assess and strategize to produce best possible claim outcomes

Duties may also include:

• Review of client’s overall claims program and individual complex claims situations
• Develop strategic action plans to reach desired outcomes
• Provide guidance regarding potential large settlements
• Recommend suitable vendor partners, including claims TPAs, nurse triage, and others
• Review adjuster’s claim action plans; facilitate claims resolutions
• Evaluate insurance company claim reserves and push for reductions where appropriate
• Monthly updating/reporting with Producers regarding claims on assigned accounts

• High School Diploma, Bachelor’s degree preferred
• Adjusters license
• Knowledge of accepted industry standards and practices
• Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges
• Analytical skill necessary to make decisions and resolve issues inherent in handling of claims

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at:

Associate

Full-time

Project Management, General Business, and Management

Insurance