Store Manager, Retail & Store Manager

Job Details Job Location
:
Cornerstone Shopping Center - Midland, TX Position Type
:
Full Time Education Level
:
High School Salary Range
: $34.06 - $40.36 Hourly Travel Percentage
:
Up to 25%
Job Shift
:
Any Job Category
:
Retail Description

We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort™. We do this by designing and innovating furniture solutions that are adaptable, washable, expandable, and delivered-right-to-your-door-able, allowing our customers to live the life they want to live. Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort.

From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same – to create truly adaptable, comfortable furniture that can be with you for life.

At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry, but also make a meaningful impact on the world. Above all else, we’re driven by love (because it matters) and are dedicated to promoting love and happiness in all aspects of our work.

It’s about success, of course, but it’s also about making a positive impact on everyone our business touches.

As a Lovesac Store Manager, you will use your top ambition to create a welcoming and engaging in-store experience and help our customers design our products to fit their style and space! If you are passionate about sustainability and products that are designed to evolve with you, love to build relationships and are dedicated to making every customer experience extraordinary and want to lead a team to do the same – join our Lovesac Retail Team!

• Build and develop a high performing team of Associates within a people first culture that encourages the ability to think and dream big.
• Create and foster a respectful and inclusive team environment by welcoming and celebrating differences.
• Recruit, hire, mentor and develop a team of Associates to achieve results.
• Lead, coach and inspire your team to achieve their goals utilizing our Lovesac selling process and methods.
• Ensure customers are guided from first interest through to a completed transaction while you and your team effectively manages quotes, closes the sale, and maintains relationships through post purchase.
• Role model and ensure your team has in-depth knowledge of Lovesac products services, design features, and benefits, and effectively demos and educates customers.
• Nurture long-term relationships and build brand loyalty and repeat business.
• Ensure the store is visually appealing and aligned with brand standards to attract and engage customers.
• Manage store operations and tasks including but not limited to: opening & closing, scheduling, inventory, point of sale transactions, marketing and promotions and ensure they are followed to company standards.
• Champion company policies and operational procedures to maintain operational consistency and safety, ensure customer satisfaction, and mitigate risks.
• Ensure you and your team are proficient in all company tools, systems and are comfortable utilizing in-store technology.
• Analyze data to drive team behaviors that deliver against goals and key performance indicators.
• Drive the store P&L with an understanding in business and financial concepts to drive profitability.
• Build a culture of accountability by ensuring personal and team sales goals and key performance indicators and customer service standards are met.
• Anticipate, identifies, and solves potential issues swiftly escalating issues to supervisor.
• Solve conflict effectively to maintain a positive and productive work environment.
• Support with any additional responsibilities as requested by Management.