Midland Deli – Food Services Spec – Part-Time

Job Description

H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.

• Maintain a well-stocked, well-maintained department while providing superior customer service.
• Prepare, package, and merchandise fresh product daily while maintaining all department and food safety/sanitation standards.
• Specialize in a production area such as a Tortilleria.
• Become an Owner in the company upon eligibility, demonstrating commitment, hard work, focus on quality, and customer service.
• Show passion for results and initiative to step up and do what needs to be done.

• High school diploma.
• Communication and interpersonal skills; ability to work in a fast-paced environment.
• Ideal candidate includes HEART FOR PEOPLE, HEAD FOR BUSINESS, and PASSION FOR RESULTS.

• Customer Service:

• Bakery:
• Records production and shrink to aid in production planning.
• Assists in technical areas as needed (e.g., baking, frying, decorating).
• Culls bakery products for poor quality, expiration dates.
• Deli:
• Ensures service counter customers are greeted and taken care of timely.
• Manages Make Ready application (TMR) for e-Commerce orders throughout the day.
• Uses Fresh Production Planner; ensures all inventory processes are complete and product is prepared per planner.
• Performs inventory management processes (MSI, PAW) as required.
• Assists in training other Partners.
• If applicable, ensures catering orders are prepared and ready in time for customer pickup.
• Communicates product inventory concerns to Lead or Manager.
• Provides product demos and education to customers.
• Ensures all sanitation and maintenance tasks for deli slicers are followed.
• Prepared Foods:
• Serves/packages products at customer’s request.
• Educates customers on preparation/reheating instructions of prepared foods.
• Prepackages condiments (sauces, dressings) for prepared food items.
• Cuts, slices, dices, chops food in preparation for chef.

• Minimum age 18 (mandatory).
• High school diploma or equivalent.
• 1+ years of experience.
• Completion of food safety and sanitation training, and training on equipment operation, cleaning, maintenance.

• Knowledge of computer systems and equipment (PC, symbol, scales, label machine).
• Strong customer service skills.
• Communication and interpersonal skills.
• Reading and writing skills.
• Planning and organizing skills.
• Function in a fast-paced, retail environment, in detailed and precise tasks.
• Work with customers, staying attentive to their needs.
• Perform the following, based on your department:

• Bakery:
  Constantly reach at waist, grasp;
  Frequently stand, walk, reach at shoulder, bend;
  Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, perform fine motor movements, shoulder abduction;
  Occasionally be exposed to wet, cold, hot conditions, loud noise;
  Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs.
• Deli:
  Constantly reach at waist, grasp;
  Frequently stand,…