Account Manager - Public Sector - Field Based; UK

Account Manager - Public Sector - Field Based (UK)

Position:
Account Manager – Public Sector – Field Based (UK) at Ricoh UK.
Location: Home Counties.
Package: Competitive salary, car allowance, commission plus additional company benefits. Flexible hybrid working options are available.

Ricoh is a global technology business born in print. We design and manufacture graphic solutions that transform communications and offer an extensive portfolio of digital services—from Cloud & IT infrastructure to process automation tools. Everything we do helps individuals achieve fulfilment through work.

• Identify and engage sales opportunities within the allocated existing and new customer base to drive forward assigned sales targets.
• Maintain regular engagement with customers to build relationships and showcase new ideas and creative solutions, driving year‑on‑year growth.
• Apply a proactive consultative and value‑based selling approach as the key contact for customers, develop sales proposals, protect margins and deliver customer satisfaction.
• Enhance Ricoh’s brand and credibility as a Digital Services Business, becoming a trusted partner within the industry.
• Reduce complexity and risk for customers by helping them make the right purchasing decisions that fit their long‑term strategy.
• Identify key stakeholders and personas through strategic account plans and account assessments, and use this data to drive future sales opportunities.
• Ensure accurate maintenance of sales data in all relevant systems, enabling effective analysis of opportunities, pipeline and account interactions.

• Experience in B2B Public Sector account sales.
• Proven track‑record of managing the end‑to‑end sales process.
• Ability to articulate Ricoh’s portfolio at the C Suite level.
• Proficient in identifying and engaging multiple key stakeholders.
• Strong questioning, active listening and presentation skills.
• Trust‑building and positive customer engagement.
• Resilience, risk management and an empathetic selling approach.
• Deep understanding of the customer’s business, economic drivers and value proposition.
• Commercial awareness and continuous market knowledge.
• Open, confident communication, even when presenting alternative views.
• Strategic thinking and insight generation.
• Strong negotiation and two‑way communication skills.

• Flexible and hybrid working in line with role requirements.
• An inclusive workplace.
• A comprehensive package: solid base salary, strong bonus and company benefits, including:
• A competitive holiday entitlement, two special leave days per year for volunteering and an additional holiday purchase scheme.
• Flexible retirement plan.
• Well‑being schemes covering physical, emotional and financial health (EAP, financial protection, life cover, will writing, medical protection, gym, travel and retail discounts).
• Company car or car allowance (role‑specific) and cycle‑to‑work scheme.
• Career development and lifelong learning opportunities.
• Opportunity to join a global company.

Ricoh’s Core Values promote continuous improvement and the wellbeing of all stakeholders. We provide training and mentorship for managers to foster a positive culture aligned to these values. Sustainability is at the heart of everything we do—from manufacturing to recycling—and we support renewable initiatives wherever possible. We are an equal opportunities employer and commit to inclusive practices throughout the recruitment process.

We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably on the grounds of a protected characteristic, which includes sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race, religion or belief. Striving for inclusion and diversity is essential to our success and innovation.