Sales & Service Representative

** Job Purpose
** The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enters quotes, processes customer orders, and resolves customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.

** Key

Duties & Responsibilities
** Individual must be able to perform the essential duties with or without reasonable accommodation.

Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.

Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers’ orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.

Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.  familiarity with customer preferences/processes

Consult with a manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
** Required Experience
** One (1) or more years’ experience in a dedicated customer-facing role, inside sales, and/or warehouse services.

OR recent completion of post-secondary education to include any of the following:
Technical/Trade School, associate degree, bachelor’s degree, preferably with studies in industrial or sales.  
** Skills & Abilities
** Ability to communicate and promote ideas and transfer detailed knowledge to others.  Ability to effectively present information in one-on-one and small group situations.  ### Comprehensive Benefits
** MRC Global
** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
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