Field Service Technician

The Field Service Technician will provide installation, field service and technical support for Ranger products, equipment and technology packages. This position requires frequent travel to field offices, customer locations, and remote sites.

• Provide field service and technical support
• Support, maintain, and service Ranger products and technology offerings including but not limited to, rig monitoring systems

• Initiate troubleshooting, report issues in a timely manner, identify root cause and partake in devising a solution
• Conduct field installations and calibrations of hardware and equipment

• Repair specialized products, electronic components, and equipment at rig sites

• Perform field upgrades of software and hardware
• Collaborate closely with and train field personnel and equipment operators to effectively execute operations or procedures
• Complete and submit field service documentation in a timely manner
• Ability to work cross functionally with procurement and external vendors
• Responsible for inventory control of parts, hardware and field service supplies

• Perform other duties and responsibilities as assigned
• Maintain the highest level of professionalism and work with honesty and integrity, maintaining customer service
• Ability to travel as required

• Must pass a national background check and a motor vehicle report
• High School Degree and/or equivalent education with 5+ years' experience preferred

• General knowledge of oilfield operations or experience in field service is a plus
• Bi-lingual preferred but not required
• Analytical and problem-solving skills
• Collaboration, teamwork, strong interpersonal and effective communication skills
• Understanding and adherence to company specific and industry safety procedures

• Proficient knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook
• Information Technology or data science is a plus

• Must complete and pass all required pre-employment screenings

This description reflects management's assignment of essential functions, it does not exclude or restrict the tasks that may be assigned or re-assigned. This job description is subject to change at any time.