Application Engineer

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.

SLB is seeking a Customer Success Engineer to serve as a trusted technical advisor for customers utilizing SLB's digital, automation, production optimization, and artificial lift solutions. This role combines petroleum engineering expertise, artificial lift knowledge, customer engagement, software support, and solution delivery to help operators maximize production performance and realize value from SLB technologies.

The successful candidate will work closely with customers, sales and commercial teams, product management, software developers, and domain experts to drive solution adoption, optimize production operations, support deployments, and influence future product development through customer feedback and industry expertise. This individual will play a key role in helping customers leverage SLB's digital ecosystem, production technologies, and engineering workflows to improve operational efficiency and production outcomes.

What's in It for You Competitive compensation and comprehensive benefits package

Access to industry-leading resources, digital technologies, and technical expertise

Opportunity for long-term career growth within a global technology organization

Collaborative and innovative work environment focused on continuous improvement

Strong safety culture committed to people, performance, and sustainability

Opportunity to work directly with customers and contribute to the future development of SLB's digital and production optimization solutions

Exposure to cutting-edge technologies supporting reservoir, well, and production performance

Key Responsibilities Customer Success & Technical Support:

Serve as the primary technical advisor for customers using SLB digital, automation, and production optimization solutions.

Build and maintain strong customer relationships, positioning SLB as a trusted technology and performance partner.

Provide technical support and troubleshooting assistance to ensure successful adoption, utilization, and customer satisfaction.

Help customers maximize value from artificial lift, production surveillance, and optimization technologies.

Monitor customer usage and business outcomes, identify opportunities for improvement, and recommend best practices.

Act as the voice of the customer by understanding operational challenges and aligning solutions with customer objectives.

Software & Solution Delivery Support deployment, implementation, and ongoing utilization of SLB software platforms, digital solutions, and automation systems.

Ensure production and operational data is integrated, validated, and available within customer workflows and software environments.

Perform QA/QC reviews of customer data and communicate data quality issues and recommendations.

Execute software evaluations, pilot projects, and proof-of-value programs to demonstrate measurable business impact.

Collaborate with customers and internal stakeholders to resolve technical issues and ensure successful project execution.

Support cloud-based, on-premise, and hybrid solution deployments as required.

Engineering & Production Optimization Utilize petroleum engineering expertise to support well performance analysis, surveillance, and optimization activities.

Provide technical guidance on artificial lift systems, including ESP, rod lift, gas lift, plunger lift, and related production technologies.

Support customers in improving operational performance through data-driven recommendations and engineering analysis.

Apply knowledge of production operations, well performance, reservoir interactions, and artificial lift optimization to solve complex customer challenges.

Identify opportunities to improve production efficiency, equipment reliability, and asset performance.

Training & Knowledge Transfer Lead customer onboarding activities and conduct virtual and in-person training sessions.

Deliver technical presentations to engineers, production teams, field personnel, management, and executive stakeholders.

Develop and provide educational content supporting customer success and user adoption.

Promote understanding of SLB software products, digital workflows, artificial lift technologies, and optimization methodologies.

Support knowledge-sharing initiatives across customer and internal teams.

Product Development & Commercial Support Translate customer…