Quality Assurance Supervisor

Summary

Ensures products meet quality and food safety standards by implementing and maintaining food safety programs, conducting audits, performing documentation control and revision, identifying, investigating, and resolving quality issues, deviations, and customer complaints. Manages a team of QA personnel.

Includes the following, but other duties may be assigned as the company's needs dictate:

• Carries supervisory responsibilities. Supervise, train, and motivate QA personnel. Administers attendance and disciplinary measures when necessary.
• Reviews and audits production paperwork, batch records, QC inspections, and sanitation reports for accuracy and completeness, calculates production yield, and ensures compliance with established specification limits.
• Leads site investigations of OOSs, NCMRs, Deviations, Customer Complaints, CAPAs, and regulatory bodies  findings.
• Ensures regulatory compliance through implementation and enforcement of GMP, GDP, Food Safety, FDA regulations, and company policies and procedures.
• Presides over MRB, Food Safety, and Product Complaint discussions designed for solving production, quality, and complaints problems.
• Coordinates Reworks and NCMRs with the inventory control and production departments.
• Maintains QA/QC documents, files, protocols, reports, and policies at the audit-ready level.
• Administer Change control and promote Good Documentation Practice principles.
• Performs Monthly Internal GMP audits at all company departments, including production, R&D, maintenance, etc., and generates monthly GMP reports.
• Reviews, approves, and maintains Supplier qualification records. Coordinates employees  training programs and oversees the completeness of employees  training records.
• Monitors the QMS implemented programs like GMPs, Personal Hygiene Practices, HACCP, Allergen Control, Cleaning and Sanitation, Pest Control, Environmental control, Kosher, Halal, etc., and ensures compliance by all employees and other personnel in the manufacturing facility.
• Oversee the equipment and instruments calibration and preventive maintenance program.
• Assists in the development and updates of the company s Food Safety and Food Defense plans, HACCP, process control, and monitoring procedures.
• Assist in preparation and participation in the FDA, NSF, Kosher, Halal, Texas DSHS, and other parties  inspections and audits.
• Stays up to date with the current CFR about food, dietary supplements, cosmetics, and drugs.
• Share knowledge, skills, and information with production departments and team members.
• Other tasks and functions as assigned by the QC manager.

Directly supervises the Quality Assurance unit. Carries supervisory responsibilities in accordance with the organization s policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work. Assists the Quality Control Manager in interviewing, appraising performance, rewarding, and disciplining the QA Team.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Bachelor s degree in a scientific discipline such as chemistry, chemical engineering, biology, microbiology, food science, etc., from a four-year college or university; and 3-4 years supervisory experience in a quality control role within the food, nutraceutical, or pharmaceutical industry. Master s degree in a scientific discipline such as chemistry, chemical engineering, biology, microbiology, food science, etc., and 2 years of supervisory experience in a quality control role within the food, nutraceutical, or pharmaceutical industry, or equivalent combination of education and experience.

Experience working on the floor of a manufacturing facility.

Ability to read and interpret documents such as safety rules and procedures. Ability to write routine reports and…